Enable 2FA

You can also enable Two-Factor Authentication (2FA) for your account to add an extra layer of security by requiring both your password and a verification code for authentication.

Setting Up 2FA

To enable 2FA, follow these steps:

1. Click on "Enable 2FA."

2. Set up the multi-factor authentication (MFA) by following the provided instructions, which may include scanning a QR code or entering a secret key.

3. Enter the 6-digit verification code generated by your authenticator app.

4. Click "Submit" to complete the setup.

5. When you login to the CRM, you are now required to provide the OTP.

Resetting MFA

If you are unable to retrieve the 2FA OTP (One-Time Password) when logging into the CRM, you can follow these steps to disable 2FA:

1. Click on "Reset MFA."

2. An email will be sent to your registered email address with a deactivate MFA link.

3. Access your email and click on the deactivate MFA link.

4. 2FA will be disabled for your account temporarily.

5. You will be redirected to the login page where you can log in without having to input the OTP.