Prop Trading Challenges

Prop Challenge Progress

1. During the Prop Challenge, your clients can track their progress by clicking onto the respective challenge.

   
2. There will be three main tabs displayed:

   • Overview

   • Profit Sharing

   • Trade History

3. Overview

   • Under the Overview tab, your clients can gain a comprehensive view of their prop challenge statistics, including profit targets, maximum losses, and more.

     1. Max loss and max daily loss are updated every 10 minutes.

     2. The rest of the data are updated once a day.

   • Additionally, they can access their account information, encompassing:

     1. Start Date: Marks the challenge's initiation, signaling when your client received their trading account credentials.

     2. End Date: Indicates the challenge's conclusion. If ongoing, "N/A" will be displayed.

     3. Initial Balance: Represents the starting balance of the trading account.

     4. Current Stage: Identifies the current stage of the challenge.

     5. Status: Depicts the challenge status, such as failed, in progress, completed, and so forth.

   • Your clients can also view a graph illustrating the fluctuations in your balance and equity over time.

     
   • Furthermore, your clients have the option to select the trading accounts they wish to view details for. If they have progressed to the second stage, they can still access their stage 1 details by selecting the corresponding trading accounts.

     

4. Profit Sharing - your clients can view the amount they receive from profit sharing and their respective payout status.

   
5. Trade History - Your clients can access a record of the trades they have executed for the challenge, along with their respective details.

   
6. For challenges that are currently "Pending Approval", no data will be displayed until the challenge request is approved.

   

Passing The Challenge

1. Upon passing a prop trading stage, the existing prop trading account is disabled.

2. The challenge status will be updated to "Completed" and the end date will be reflected as well.

   
3. The process depends on your approval settings.

   

1. Automatic: Trading account credentials are automatically created and sent to the client.

1. Manual:

   • You will need to approve the request from the CRM Back Office.

     
   • Once approved, your client will receive the new trading account credentials to start trading.

     

Failing The Challenge

1. If clients fail the challenge, their trading accounts will be disabled, preventing further trading activity. The status will reflect as "Failed".

   

Refund of Participation Fee

1. Enabling participation fee refunds means clients receive a refund of their registration fee if they make a profit in the live stage challenge.

2. To qualify for a refund, the trader's profit percentage must be above 0.

3. You can find refund details on the CRM Backoffice Portal under Reports > CRM Transactions.

   
4. Clients can also check the CRM Client Portal under Funds > Transactions.

   

Retry Challenge

1. If you have enabled the "retry" option for the prop challenge, your client will be able to retry the prop challenge stage if they have failed the challenge.

2. If the trader has failed a challenge and a free retry attempt is available, the status will show "Show X Retry", where X represents the specific stage the trader can retry.

   

3. If the retry attempt requires payment, the status will display "Stage X Pending Payment".

   

4. For free retry, the trader will need to click the "Retry" button.

   

   1. When the mouse hovers over the "Retry" button, a message will appear saying: "You can retry the challenge from this stage without starting over from the beginning."

   2. This means that if a trader fails at Stage 2, they can retry directly from Stage 2 without having to restart from Stage 1.

      
   3. The stage will automatically restart, and the trader will receive new trading account credentials via email to begin trading.

   4. The Trading Status will be set to "Enabled", and the Status will display "In Progress".

   5. The Retry Attempt count will be reduced by 1, and the trader will be able to see how many retry attempts remain.

      

5. If a retry fee applies:

   1. The trader will need to click "Pay to Retry".

      
   2. The trader will be redirected to the payment page.

   3. Coupons and promo codes can also be applied to offset the retry fee.

   4. Select the preferred payment method and click "Complete Payment" to finalize the payment.