Notice Operations

You can perform the following actions to manage your notices efficiently:

View Notices
  1. Locate the notice you want to view and click the "View" icon.

  2. You can see all details of the notice but cannot make edits in view mode.

Edit Notices
  1. Locate the notice you want to edit and click the "Edit" icon.

  2. Make the necessary amendments to any fields.

  3. Click "Save" to keep changes as a draft or "Publish" to update the notice status.

  4. Notice Status Behavior on Edit:

    1. Editing a "Draft" Notice keeps it in "Draft" status.

    2. Editing a "Published" Notice changes its status to "Pending Update". You will need to publish it again for the changes to take effect.

    3. Editing a "Pending Update" Notice keeps it in "Pending Update" status.

    4. Notices with "Disabled" or "Expired" status cannot be edited. The "Edit" icon will not be visible for these notices.

Publish Notices
  1. The "Publish" icon is available only for notices in Draft or Pending Update status.

  2. To publish a notice, simply click the "Publish" icon.

  3. You can have a maximum of 5 published notices simultaneously. If the limit is reached, attempting to publish another notice will trigger a notification warning.

  4. To publish a new notice, please disable or delete an existing published notice first.

Disable Notices
  1. The "Disable" icon is available only for notices that have been published.

  2. To disable a notice, simply click the "Disable" icon.

  3. Once disabled, the notice will no longer be visible to clients, even if it is still within the scheduled display period.

  4. To re-enable the notice, simply click the "Re-enable" icon. It re-enabled and within its valid display period, the notice will be shown again on the client portal.

Copy Notices
  1. You can duplicate an existing notice to reuse content or settings.

  2. Locate the notice you want to copy and click the "Copy" icon.

  3. A new draft notice with the copied content will be created. You will be redirected to the Edit Notice page to make any necessary changes.

Delete Notices
  1. You can delete any notice regardless of its status.

  2. Locate the notice you want to delete and click the "Delete" icon.

  3. A confirmation popup will appear. Click "Confirm" to proceed with deletion.

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