Remote Login Prompts

Enabling Remote Login Prompts

To enable remote login prompts for the CRM Client Portal, follow these steps:

1. Click on the "Edit" icon in the Security Settings tab.

   
2. Click on the "Enable" icon to activate this feature.

3. If you wish to disable remote login prompts at any time, click the same icon to deactivate it.

4. Click "Save" to apply the changes.

   

Application

1. When Prompts for Remote Logins is enabled, the client will be notified if their account is accessed from a different IP address than their previous login.

2. When such a situation occurs, clients will receive prompts through the following methods:

   1. Popup Notice on CRM Client Portal: A notification will be displayed to the client immediately upon login, informing them that their account was accessed from a different IP address. This prompt serves as an alert to the client to verify the legitimacy of the login. Clients can click "Change the Password" to protect their account.

      
   2. Email Notification: In addition to the popup notice, an email will be sent to the client's registered email address. This email serves as an additional means of notification, providing the client with information about the login activity and advising them to take appropriate action if the login was unauthorized.