Disabling KYC Form
Last updated
Last updated
To disable a KYC form, please follow these steps:
Select the KYC form you want to disable from the list.
Click on the ">" icon next to the form.
Click on "Disable".
A popup notice will appear, informing you that disabling the KYC form may result in the loss of KYC information for existing clients.
Click "Confirm" to proceed with the disabling.
The KYC form will be marked with a "Not Activated" status beside its name, indicating that it is currently disabled.
To re-enable a disabled KYC form, follow the same steps.
Upon disabling a KYC form, both you and your clients will still have access to the data that has been previously filled in. This means that you can review and reference the existing information as needed.
However, it's important to note that if either you or your client choose to edit their KYC details while the form is disabled, the previous data will be lost. In such cases, the client will need to select a new form and fill in the details again.
If you later decide to re-enable the KYC form and the client has not made any edits to their KYC details, the previously filled-in data will remain intact. This ensures that clients do not have to re-enter their information if the form is restored to active status.