Withdrawal Information
This section displays the withdrawal details saved by your clients for each available withdrawal method. Clients have the option to save their withdrawal information so they don’t need to re-enter it every time they request a withdrawal.
1. What You'll See
You will see all the saved withdrawal information for your clients, grouped by each withdrawal method you have configured. These entries reflect the withdrawal details clients have chosen to save under your setup.
By default, the information is hidden due to its sensitive nature.
You will only see the "Name" of each saved entry and their respective status.
Click the "View" icon to reveal full details.
The information shown will follow the withdrawal fields you have configured for that particular method.
2. Add Withdrawal Information
You can assist the client in adding a new withdrawal method by following these steps:
Click "Add".
Fill in the required fields.
Click "Confirm" to save.
3. Edit Withdrawal Information
You may only edit "Approved" withdrawal methods. Methods that are "Pending" cannot be edited.
To edit a withdrawal method:
Click the "Edit" icon. You will not see this icon for withdrawal information that are pending review.
Make the necessary changes.
Click "Confirm" to save your updates.
4. Delete Withdrawal Information
Only "Approved" withdrawal information can be deleted. "Pending" withdrawal information cannot be removed.
To delete a withdrawal information:
Click the "Delete" icon. You will not see this icon for withdrawal information that are pending review.
A confirmation pop-up will appear.
Click "Confirm" to proceed with the deletion.
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