CRM Back Office User Guide (Full)
CRM Client Portal User Guide
CRM Back Office User Guide (Full)
CRM Back Office User Guide (Full)
  • Introduction
  • Back Office (Back-End)
  • 1. Back Office Portal Login
    • Reset Password
  • 2. Dashboard
    • Static Data Statistics
    • Dynamic Data Statistics
  • 3. Risk Management Dashboard
    • Risk Management
  • 4. Leads
    • Creating New Leads
    • Editing Leads
      • Viewing Lead Details
      • Admin Activities
      • Custom Tags
    • Deleting Leads
    • Bulk Operations
    • Leads Reports
  • 5. Clients
    • Creating New Clients
    • Editing Clients
      • Viewing and Editing Client Details
      • Admin Activities
      • Client Activities
      • Custom Tags
      • System Tags
      • Document Verification & Authentication
    • Deleting & Suspending Clients
    • Bulk Operations
    • Client Report
  • 6. Trading Accounts
    • Creating New Trading Accounts
    • Editing Trading Accounts
      • Trading Account Actions
      • Trading Platform Information
      • CRM Information
      • Trading Account Reports
    • Bulk Operations
    • Trading Account Report
  • 7. Wallet
    • Viewing Wallet Details
    • Editing Wallet Details
    • Wallet Report
  • 8. Tasks
    • Task List
    • Creating Tasks
    • Completing Tasks
    • Editing Tasks
    • Deleting Tasks
    • Tasks Report
    • Calendar
  • 9. Approval
    • Creating New Requests
    • Reviewing Requests
    • Multi-Level Approval
    • SumSub Verification
    • Approval Report
  • 10. Reports
    • CRM Reports
      • Transactions Report
      • Fixed Commission Report
      • Flexible Commission Report
    • Trading Platform Reports
      • Trade History Report
      • Open Positions Report
      • Pending Orders Report
      • Account Capital Report
      • Comprehensive Account Report
        • MT4 Comprehensive Account Report Extension
  • 11. Notify
    • Email Notifications
      • Send Email Notifications
        • Simple Method - Manual Entry
        • Simple Method - HTML Code
        • Simple Method - Email Design Templates
        • Advanced Method - AI Editor
      • Historical Data
    • Pop-Up Notifications
      • Send Pop-Up Notifications
        • Simple Method - Manual Entry
        • Simple Method - HTML Code
        • Advanced Method - AI Editor
      • Historical Data
      • Revoking Pop-Up Notifications
  • 12. Bonus
    • Marketplace Installation & Renewal
    • Bonus Policies
    • Types of Bonus Campaigns
      • Creating Deposit Bonus Campaigns
      • Creating New Referral Bonus Campaigns
    • Editing & Deleting Bonus Campaigns
    • Deposit Campaign Reports
      • Bonus Payout & Report Flow
  • 13. Prop Trading
    • Marketplace Installation & Permission Settings
    • Prop Challenge Structure
    • Prop Challenge Menus
    • Prop Trading Dashboard
    • View Prop Challenges
    • Setting Up Prop Challenges
    • Editing Prop Challenge Settings
    • Deleting Prop Challenges
    • Participants
    • Challenge Statistics
    • Profit Sharing
    • Participating in Prop Challenges
    • Prop Trading Challenges
  • 14. Trading Competition
    • Marketplace Installation & Permission Settings
    • Trading Competition Menus
    • Creating Trading Competitions
    • Trading Competitions Operations
    • Competition Statistics
    • Trading Competitions Approval Settings
    • Trading Competition Reports
  • 15. Tier Upgrade
    • Marketplace Installation & Permission Settings
    • Creating Tier Upgrade Rules
    • Editing & Deleting Tier Upgrade Rules
    • Tier Upgrade Reports
  • 16. Tickets
    • Marketplace Installation & Permission Settings
    • Ticket Management
      • Ticket Categories
      • View Tickets
      • Replying Tickets
      • Assigning Tickets
      • Ticket Status
      • Ticket Logs
    • Ticket Report
  • 17. Settings
    • Client Portal - Brand Settings
      • Domain Settings
        • Create New Domain
        • Delete Domain
        • Why Cloudflare?
      • Brand Settings
        • Website Name & Logo
        • Default Mode
        • Landing Page Style
      • Login Page Configuration
        • Login Background Image & Login Logo
        • Navigation Mode
        • System Language & Default Language
      • Navigation Settings
        • Create New Navigation Tabs
        • Editing Navigation Tabs
        • Disabling Navigation Tabs
        • Sorting Order of Navigation Tabs
        • Deleting Navigation Tabs
    • Client Portal - Security Settings
      • Remote Login Prompts
      • Password Strength Settings
      • Two-Factor Authentication Setting
      • Failed Login Attempt Limit
    • Client Portal - Transaction Settings
      • Deposit Settings
      • Payment Method Settings
        • Create New Payment Methods
        • Editing Payment Methods
        • Enable / Disable Payment Methods
        • Deleting Payment Methods
        • Sorting Payment Methods
        • Exchange Rates
      • Payment Gateway Icon
      • Withdrawal Settings
      • Withdrawal Method Settings
        • Create New Withdrawal Methods
        • Editing Withdrawal Methods
        • Enable / Disable Withdrawal Methods
        • Deleting Withdrawal Methods
        • Sorting Withdrawal Methods
        • Exchange Rates
      • Match2Pay Withdrawal
        • Securing Match2Pay Withdrawal Process
        • Application
      • Transfer Settings
      • External Exchange Rates
    • Client Portal - PSP Settings
      • Create PSP Platform
      • Editing PSP Settings
      • Deleting PSP Settings
      • Sorting PSP Settings
      • PayPal Settings
        • Marketplace Installation & Permission Settings
        • PayPal Account
        • Creating PayPal Settings
        • View PayPal Settings
        • Edit PayPal Settings
        • Delete PayPal Settings
      • ChillPay Settings
        • Marketplace Installation & Permission Settings
        • ChillPay Account
        • Creating ChillPay Settings
        • View ChillPay Settings
        • Edit ChillPay Settings
        • Delete ChillPay Settings
      • Match2Pay Settings
        • Marketplace Installation & Permission Settings
        • Match2Pay Account
        • Creating Match2Pay Settings
        • View Match2Pay Settings
        • Edit Match2Pay Settings
        • Delete Match2Pay Settings
        • Application
      • Stripe Settings
        • Marketplace Installation & Permission Settings
        • Stripe Account
        • Creating Stripe Settings
        • View Stripe Settings
        • Edit Stripe Settings
        • Delete Stripe Settings
        • Application
      • Fireblocks Settings
        • Marketplace Installation & Permission Settings
        • Fireblocks Account
        • Creating Fireblocks Settings
        • Fireblocks Security Measures
        • View Fireblocks Settings
        • Edit Fireblocks Settings
        • Delete Fireblocks Settings
        • Application
    • Client Portal - Referral Program Settings
      • Referral Program Design Settings
      • Referral Program Overview & Details
    • Client Portal - Open Account Settings
      • Creating New Account Type
      • Other Account Type Settings
      • Editing Account Types
      • Hiding Account Types
      • Deleting Account Types
    • Client Portal - KYC Settings
      • KYC Configuration
      • KYC Dynamic Form
        • Creating New KYC Form
        • Form Type Settings
        • Editing KYC Form
        • Disabling KYC Form
        • Deleting KYC Form
        • Sorting KYC Form
        • Field Groups
        • KYC Form Fields
        • Country List Options
      • SumSub Settings
        • Marketplace Installation & Permission Settings
        • Register SumSub Account
        • Configure KYC Levels on SumSub
        • Obtaining SumSub Token & Secret Key
        • Connecting SumSub to CRM
        • Document Verification
        • Authentication
    • Client Portal - Client Group Settings
      • Creating Client Groups
      • Editing Client Group Permissions
      • Deleting Client Groups
      • Sensitive Fields
    • Client Portal - Login / Registration Settings
      • Registration Form
        • Creating New Fields
        • Editing Fields
        • Disabling Fields
        • Deleting Fields
        • Sorting Fields
        • Form Section
        • Country List Options
      • Disable Email OTP Verification
      • Notifications
      • Login Methods
      • Referral Setting
      • Registration Process Settings
    • Client Portal - Risk Agreement
      • Setting Up Risk Agreement
    • Client Portal - Live Chat Settings
    • Client Portal - Blacklist Settings
    • Back Office Portal - Brand Settings
      • Domain Settings
      • Brand Settings
      • Login Page Configuration
    • Back Office Portal - Security Settings
    • Back Office Portal - Trading Platform Settings
      • Editing Trading Platform Settings
      • Synchronizing Groups, Symbols and Server Time Zone
      • Account Number Range Settings
      • Restart Gateway
    • Back Office Portal - Demo Account Settings
    • Back Office Portal - User Settings
      • User Management
        • Creating Users
        • Editing Users
        • Resetting Password for Users
        • Disable Users
        • Deleting Users
      • Role Management
        • Creating Roles
        • Editing Roles and Permission Rights
        • Data Permissions
        • Deleting Roles
        • Sensitive Fields
      • Team Settings
        • Creating Teams
        • Editing Teams
        • Deleting Teams
    • Back Office Portal - Commission Settings
      • Ranks
        • Creating Ranks
        • Editing Ranks
        • Deleting Ranks
        • Sorting Ranks
      • Symbol Groups
        • Creating Symbol Groups
        • Editing Symbol Groups
        • Deleting Symbol Groups
        • Sorting Symbol Groups
      • Rule Settings
        • Enabling Commission Rebates
        • Calculation Settings
        • Rebate Method Settings
        • Zero Commission Record Settings
        • Fixed Commission Scheme
          • A) Creating Fixed Commission Schemes
          • B) Editing Fixed Commission Schemes
          • C) Deleting Fixed Commission Schemes
          • D) Sorting Fixed Commission Schemes
          • E) Application of Fixed Commission Scheme
        • Flexible Commission Scheme
          • A) Creating Flexible Commission Schemes
          • B) Editing Flexible Commission Scheme
          • C) Deleting Flexible Commission Scheme
          • D) Sorting Flexible Commission Scheme
          • E) Pip Settings
          • F) Application of Flexible Commission Scheme
        • Commission Calculations
    • Back Office Portal - Approval Settings
      • Types of Approval Methods
      • Approval Method Settings
      • Multi-Level Approval
        • Marketplace Installation
        • Process Settings
        • Application of Multi-Level Approval
    • Back Office Portal - System Logs
      • System Email Logs
      • Client & Admin Login Log
      • Operation Log
    • Back Office Portal - Promotional Link Settings
      • Creating Promotional Links
      • Sharing Promotional Links
      • Viewing Performance Analytics of Promotional Links
      • Editing Promotional Links
      • Disabling Promotional Links
      • Deleting Promotional Links
      • Application of Promotional Links
    • Back Office Portal - Coupons and Promo Codes
      • Marketplace Installation & Permission Settings
      • Coupons
      • Promo Codes
    • Back Office Portal - Notification Settings
      • Email Provider
      • Notification Templates
        • Notification Template Settings
        • Preview Templates
        • Disabling Templates
        • Editing Templates
    • Back Office Portal - Dev Space
      • Webhooks
      • Open API Keys
      • Security Credentials
    • Back Office Portal - Twilio
      • Marketplace Installation & Permissions
      • Setting Up Twilio Account
      • Setting Up Twilio on Your CRM
      • Application of Twilio
    • Back Office Portal - Call Settings
      • Marketplace Installation & Permission Settings
      • AirCall Account Registration
      • Setting Up AirCall on CRM
      • Application
  • 18. Other Functionalities
    • CRM Release Notes
    • CRM Marketplace
    • Notification Module
    • Change Password
    • Enable 2FA
    • Light and Dark Mode
    • Download Center
    • Promotion Links
    • Batch Operation
    • CRM Language
    • Log Out
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  • A) Marketplace Installation
  • B) Use of AI Editor
  • C) Mobile Optimised
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  1. 11. Notify
  2. Pop-Up Notifications
  3. Send Pop-Up Notifications

Advanced Method - AI Editor

PreviousSimple Method - HTML CodeNextHistorical Data

Last updated 1 year ago

Leverage the AI Editor, brokers can seamlessly install it from the CRM marketplace. This powerful application is specifically tailored to assist brokers in crafting visually captivating pop-upnotification templates. With the aid of the AI-powered editor, brokers can effortlessly launch campaigns and promotional materials and enriching their pop-up notifications. The AI Editor unlocks limitless creative possibilities, empowering brokers to deliver impactful communications with utmost convenience.

A) Marketplace Installation

Install the AI Editor on your CRM by following the steps below:

  1. Navigate to CRM Marketplace.

  2. Search for AI Editor and click "Obtain".

You will be redirected to a page providing you with a brief background on the AI Editor. Click "Obtain" to proceed with the installation.

B) Use of AI Editor

  1. Select the recipient(s) of the pop-up notification. Brokers can either select via each individual client, client group, client tier or to each individual leads.

  2. Fill in the pop-up notification title.

Navigate to "Advanced" to start using the AI editor.

Various tools are available:

  1. Content

  2. Blocks

  3. Body

Simply drag them into the content and amend accordingly.

Please see the detailed breakdown of the AI Editor below:

Content
  1. Columns

    • Columns assist you in dividing your content into multiple sections, which can help make it easier to read and more visually appealing.

    • You can select the number of columns you require and adjust your content accordingly.

  2. Heading

    • Headings are a way to capture the attention of your clients and provide a clear structure for your content.

    • You can add headings by dragging "Heading" into your content and adding the respective content.

    • Use the AI to generate multiple titles of different format by clicking "Get Suggestions".

    • You can change the tone and select your preferred heading.

  3. Text

    • Add in texts to your content by dragging it to the respective position.

  4. Image

    • Add in images to make your content more visually appealing and engaging.

    • Use the AI to generate images for you by clicking "Generate Image", or simply upload your own image by clicking "Upload Image".

  5. Buttons

    • Buttons are a great way to make it easy for your clients to access links or call-to-actions directly from your content.

    • Add in buttons by dragging it into your content.

    • Use the AI to generate button texts.

  6. Dividers

    • Dividers are a useful tool to help separate different sections of your content and make it easier for your clients to navigate.

    • Add in dividers by dragging them into your content.

  7. HTML

    • You can also add HTML into your content to have greater control over the formatting and styling of the content.

    • Add in HTML by dragging them into your content and editing the HTML code.

  8. Menu

    • Menus are a powerful tool for adding interactivity to your content and providing your clients with a range of options to take action.

    • Actions include: visiting a URL, emailing or calling you.

    • Add menus by dragging it into your content.

    • Fill in the text and select the respective action accordingly.

Blocks
  1. Blocks are a versatile tool for organizing your content into distinct sections or subsections.

  2. Select your preferred blocks and drag it to your content.

Body
  1. You can format the body of your content.

  2. The available functions are:

    • Text Color

    • Background Color

    • Content Width

    • Content Alignment

    • And Many More

C) Mobile Optimised

You can also adjust the formatting and style of your content to be optimized for mobile.

Simply click onto the "Mobile" icon and you will preview your content from a mobile device perspective. Make the necessary adjustments to the layout and style of the content.

Similarly, you can use the AI to generate content by clicking "Smart Text".

Select your preferred Smart Text function.