SumSub Verification

You can use SumSub to authenticate client documents via the CRM (please refer to this section for more details: SumSub Settings).

For New Clients

You will be able to verify the documents when clients submit the following requests:

1. KYC

2. Trader Registration - if KYC is required upon registration (please refer to this section for more details: Registration Process Settings).

Step 1

When brokers are reviewing KYC or Trader Registration requests, they will be able to see the following:

• SumSub Verification Results

• Document Verification

Step 2

Before document verification, when brokers click onto "Sumsub Verification Results", there will be no data available.

Step 3

1. To proceed with the document verification, click "Document Verification".

   
2. Fill in the Country, File Type and click "Verify".
3. The document will be submitted to SumSub for verification.

Step 4

1. Sumsub Verification Link will display the SumSub ID and the timestamp of when the verification was submitted to SumSub.

   
2. Clicking onto the SumSub ID will open a tab showing the SumSub verification details.

   
3. Once document has been verified, broker can proceed to approve or reject the client's request.

For Existing Clients

When brokers are reviewing deposit or withdrawal requests, they will be able to see the following:

• SumSub Verification Results

• Document Verification

  

Step 1

1. Brokers can view the status of the document verification by clicking "SumSub Verification Results".

2. If document has not been verified, no data will be available.

   

Step 2

1. If document verification has not been completed, brokers can proceed to click "Document Verification".

   
2. Fill in the country, file type and click "Verify".
3. The document will be submitted to SumSub for verification.

4. Once document has been verified, brokers can proceed to approve / reject client's request.