Ticket Logs

1. You can access the logs of each ticket, which provide a comprehensive record of all activities associated with the ticket.

2. These logs capture important details such as changes in ticket status, assignments of handlers, and any other relevant actions taken.

3. Additionally, each log entry is timestamped, allowing for a clear timeline of events related to the ticket.

4. This log feature ensures transparency and facilitates effective tracking and auditing of ticket-related activities.