> For the complete documentation index, see [llms.txt](https://reference-guide.gitbook.io/crm-back-office-user-guide-abridged/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reference-guide.gitbook.io/crm-back-office-user-guide-abridged/9.-approval/requests-management.md).

# Requests Management

{% hint style="info" %}
This is an abridged version of the user guide, highlighting essential features. To access the full version with detailed steps, kindly reach out to your dedicated Account Manager.
{% endhint %}

### <mark style="color:red;">1)   Creating Requests</mark>

You have the ability to create new requests on behalf of their clients.

<figure><img src="https://content.gitbook.com/content/1IPpJ7m6UE2JoFRdpq5x/blobs/hxtcQsq9ewYn6FAPUI27/image.png" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">2)   Reviewing Requests</mark>

1. You can review all client requests by clicking the "Review" button. &#x20;

   <figure><img src="https://content.gitbook.com/content/1IPpJ7m6UE2JoFRdpq5x/blobs/PoifQAT1lPVjOMMdDD4M/image.png" alt=""><figcaption></figcaption></figure>
2. You can approve or reject requests accordingly.<br>

   <figure><img src="https://content.gitbook.com/content/1IPpJ7m6UE2JoFRdpq5x/blobs/5bcIHzr3pY9SFAhgIuUp/image.png" alt="" width="563"><figcaption></figcaption></figure>