CRM Back Office User Guide (Abridged)
CRM Client Portal User Guide
  • Introduction
  • Back Office (Back-End)
  • 1. Back Office Portal Login
  • 2. Dashboard
  • 3. Risk Management Dashboard
  • 4. Leads
    • Creating New Leads
    • Editing Leads
    • Deleting Leads
    • Bulk Operations
    • Leads Reports
  • 5. Clients
    • Creating New Clients
    • Editing Clients
      • Admin Activities
      • Client Activities
      • Custom Tags
      • System Tags
      • Document Verification & Authentication
    • Deleting & Suspending Clients
    • Bulk Operations
    • Client Report
  • 6. Trading Accounts
    • Creating New Trading Accounts
    • Editing Trading Accounts
    • Bulk Operations
    • Trading Account Report
  • 7. Wallet
    • Viewing Wallet Details
    • Editing Wallet Details
    • Wallet Report
  • 8. Tasks
    • Tasks Actions
    • Tasks Report
  • 9. Approval
    • Requests Management
    • Multi-Level Approval
    • SumSub Verification
    • Approval Report
  • 10. Reports
  • 11. Notify
    • Email Notifications
      • Send Email Notifications
    • Pop-Up Notifications
      • Send Pop-Up Notifications
      • Revoking Pop-Up Notifications
  • 12. Bonus
    • Marketplace Installation
    • Types of Bonus Campaigns
    • Editing & Deleting Bonus Campaigns
    • Deposit Campaign Reports
  • 13. Prop Trading
    • Marketplace Installation & Permission Settings
    • Prop Challenge Structure
    • Prop Challenge Menus
    • Prop Trading Dashboard
    • View Prop Challenges
    • Setting Up Prop Challenges
    • Participants
    • Challenge Statistics
    • Profit Sharing
    • Participating in Prop Challenges
    • Prop Trading Challenges
  • 14. Trading Competition
    • Marketplace Installation & Permission Settings
    • Trading Competition Menus
    • Creating Trading Competitions
    • Competition Statistics
    • Trading Competition Reports
  • 15. Tier Upgrade
    • Marketplace Installation
    • Tier Upgrade Settings
    • Tier Upgrade Reports
  • 16. Tickets
    • Marketplace Installation
    • Ticket Management
      • Ticket Categories
      • View Tickets
      • Ticket Actions
    • Ticket Report
  • 17. Settings
    • Client Portal - Brand Settings
      • Navigation Settings
    • Client Portal - Security Settings
    • Client Portal - Transaction Settings
      • Deposit Settings
      • Payment Method Settings
      • Payment Gateway Icon
      • Withdrawal Settings
      • Withdrawal Method Settings
      • Match2Pay Withdrawal
      • Transfer Settings
      • External Exchange Rates
    • Client Portal - PSP Settings
    • Client Portal - Referral Program Settings
    • Client Portal - Open Account Settings
    • Client Portal - KYC Settings
      • KYC Configuration
      • KYC Dynamic Form
      • SumSub Settings
        • Marketplace Installation & Permission Settings
        • SumSub Settings
    • Client Portal - Client Group Settings
    • Client Portal - Login / Registration Settings
      • Registration Form
      • Notifications
      • Login Methods
      • Registration Process Settings
    • Client Portal - Risk Agreement
    • Client Portal - Live Chat Settings
    • Client Portal - Blacklist Settings
    • Back Office Portal - Brand Settings
    • Back Office Portal - Security Settings
    • Back Office Portal - Trading Platform Settings
    • Back Office Portal - Demo Account Settings
    • Back Office Portal - User Settings
      • User Management
      • Role Management
      • Team Settings
    • Back Office Portal - Commission Settings
      • Ranks
      • Symbol Groups
      • Rule Settings
        • Enabling Commission Rebates
        • Calculation Settings
        • Rebate Method Settings
        • Fixed Commission Scheme
        • Flexible Commission Scheme
    • Back Office Portal - Email Settings
    • Back Office Portal - Approval Settings
      • Types of Approval Methods
      • Approval Method Settings
      • Multi-Level Approval
        • Marketplace Installation
        • Process Settings
    • Back Office Portal - System Logs
    • Back Office Portal - Promotional Link Settings
    • Back Office Portal - Coupons & Promo Codes
    • Back Office Portal - Notification Settings
    • Back Office Portal - Dev Space
    • Back Office Portal - Twilio
      • Marketplace Installation & Permissions
      • Setting Up Twilio Account
      • Setting Up Twilio on CRM
    • Back Office Portal - Call Settings
      • Marketplace Installation & Permission Settings
      • AirCall Settings
  • 18. Other Functionalities
    • CRM Release Notes
    • CRM Marketplace
    • Notification Module
    • Change Password
    • Enable 2FA
    • Light and Dark Mode
    • Download Center
    • Promotion Links
    • Batch Operation
    • CRM Language
    • Log Out
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  • 1) Transfer Settings
  • 2) Transfer to Others Settings
  • 3) Transfer Amount Limit
  • 4) Exchange Rates
  1. 17. Settings
  2. Client Portal - Transaction Settings

Transfer Settings

PreviousMatch2Pay WithdrawalNextExternal Exchange Rates

Last updated 9 months ago

This is an abridged version of the user guide, highlighting essential features. To access the full version with detailed steps, kindly reach out to your dedicated Account Manager.

The Transfer Settings tab is a feature available to brokers that allows them to customize and control various settings related to fund transfers. Brokers can choose whether clients can transfer funds to third parties or restrict transfers to their own accounts. They also have the flexibility to define the minimum and maximum amounts allowed for transfers, ensuring compliance and aligning with their business preferences. These settings empower brokers to tailor their transfer options to meet their specific needs and regulatory requirements.

1) Transfer Settings

In the Transfer Settings tab, brokers have the option to control whether the source or target account of a transfer can be the CRM wallet. If brokers choose to disallow funds from being transferred to or from the CRM wallet, they can easily disable this feature within the transfer settings. This provides brokers with greater control and flexibility in managing fund transfers and aligning them with their specific business requirements and preferences.

2) Transfer to Others Settings

In the Transfer to Others settings, brokers can choose to allow or disallow clients from transferring funds to third parties. This setting gives brokers control over whether clients can initiate transfers to external accounts or limit transfers to only internal accounts. It provides brokers with the flexibility to customize transfer permissions based on their business needs and compliance requirements.

3) Transfer Amount Limit

In the transfer amount limit settings, you have the flexibility to set the minimum and maximum transfer amounts for different currencies. You can customize the transfer amount limits separately for transfers to the client's own account and transfers to third parties.

By default, the currencies that you offer will be displayed, and you can adjust the limits accordingly for each currency. The available currencies will depend on the account base currencies that you have made available on your trading platform for your clients.

4) Exchange Rates

In the Exchange Rates settings, you have the option to set the exchange rates for the currencies accepted. You also have the flexibility to set different exchange rates for the currencies accepted based on different Client Groups.

By assigning specific exchange rates for each Client Group, you can customize the currency conversion rates according to their specific needs or business requirements. This feature allows you to cater to different client segments or regions that may have varying exchange rate preferences or pricing structures.