> For the complete documentation index, see [llms.txt](https://reference-guide.gitbook.io/crm-back-office-user-guide-abridged/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reference-guide.gitbook.io/crm-back-office-user-guide-abridged/17.-settings/back-office-portal-user-settings/role-management.md).

# Role Management

{% hint style="info" %}
This is an abridged version of the user guide, highlighting essential features. To access the full version with detailed steps, kindly reach out to your dedicated Account Manager.
{% endhint %}

In the Role Management tab, you can configure permissions for roles and set privacy settings for sensitive fields. This allows you to control access and protect sensitive information in the CRM Back Office Portal.

<figure><img src="/files/zANNiwbQMWF8UnjHZG83" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">1)   Creating Roles</mark>

You can create new roles by clicking "Add Role".&#x20;

<figure><img src="/files/ZOZ9C4tGq1zIwcrbvxHc" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">2)   Setting Permission Rights</mark>

You can set the permission rights for different roles, providing them only with the relevant permissions and access.&#x20;

<figure><img src="/files/PihdooE071e8Qu74uVdb" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">3)   Data Permissions</mark>&#x20;

You can also configure data permissions for different roles, allowing you to set data restrictions based on specific criteria.&#x20;

Setting data permissions allows brokers to restrict users' access to client and lead data, ensuring that they can only view the data they are directly involved with. This helps maintain data privacy and confidentiality, as well as streamlines workflow by focusing users' attention on relevant information.

<figure><img src="/files/L0WtRL2nzD0jBPl8FK09" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">4)   Deleting Roles</mark>&#x20;

You can delete roles that are no longer relevant.&#x20;

<figure><img src="/files/i6m1oDsQOhX65aU14KFy" alt=""><figcaption></figcaption></figure>

### <mark style="color:red;">5)   Sensitive Fields</mark>&#x20;

You are able to configure sensitive fields within the CRM by hiding them completely or partially. This feature allows you to protect confidential information and prevent unauthorized access to sensitive data.&#x20;

<figure><img src="/files/8EYuiXXTtPLN972utC4K" alt=""><figcaption></figcaption></figure>


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