V7.20.0 - Introducing Our Powerful New Coupon Feature

Learn about all the details of all our recent CRM updates here.

Released Date - 16 August 2024

We're thrilled to unveil a game-changing addition in our latest release: the Coupon function. Turn your promotions into powerful magnets for Prop Challenge participants. Our CRM's dynamic Coupon feature lets you craft irresistible offers, effortlessly attracting and retaining clients with tailored deals.

The Coupon function empowers you to create and manage discounts tailored to both new and existing clients. Choose between fixed or percentage-based discounts, set validity periods, and control usage limits. Additionally, you can choose from a variety of built-in coupon designs and styles to align with your corporate branding.

With robust real-time tracking and management, you can monitor coupon performance, gain valuable insights, and even revoke coupons when needed. This feature is designed to boost participation in your prop trading challenges, driving client growth and deepening engagement.

Explore more to see how this feature can elevate your business!

Note: Coupon function is currently applicable only to Prop Challenges.

Key Function Highlights

1. Create & Configure Coupons with Flexible Options: Easily create customized coupons with a combination of adjustable settings, including discount types, validity periods, usage limits and more - perfectly suited to your needs.

2. Assign Coupons to Promotional Links: Leverage promotional links by assigning coupons that offer discounts to clients who register through these links, perfect for marketing and referral campaigns.

3. In-Built Coupon Designs & Styles: Choose from a variety of built-in coupon designs and styles to align with your corporate branding.

4. Revoke Coupons Functionality: Maintain control by revoking coupons that may have been issued incorrectly or need to be withdrawn for any reason.

5. Coupon Statistics: Gain valuable insights through comprehensive statistics, including total coupons issued, the number of coupons claimed, the number of clients who used coupons, and the specific prop challenges those coupons were applied to.

1) Marketplace Installation & Permission Settings

To start using the Coupons function, you will need to install it via the CRM Marketplace. Follow these steps:

Step 1

1. Navigate to the CRM Marketplace.

   
2. Locate and click onto "Coupons and Promo Codes".

   

Step 2

1. You will be redirected to the Coupons and Promo Code details page.

   
2. Contact your dedicated Account Manager for installation.

Step 3

1. After the Coupons function is installed, ensure the following permissions are enabled:

   • Read Coupons and Promo Codes – Grants users the ability to view coupon and promo code settings.

   • Update Coupons and Promo Codes – Grants users the ability to create and configure coupons and promo codes.

   
2. Once the necessary permissions are granted, you will be able to access the "Coupons and Promo Codes" tab.

   

2) Creation of Coupons

To create a Coupon, follow these steps:

Step 1

1. Navigate to Settings > Coupon and Promo Codes.

2. Click "Create Coupon".

   

Step 2

1. Fill in the Coupon Name.

2. Select the Use Case Scenario. Currently, the only available option is Prop Trading.

3. Choose the Discount Method and enter the appropriate value:

   • Fixed Amount

   • Percentage

4. Select the Distribution Method:

   • Promotion Links: Select the relevant promotion links. New clients registering through these links will automatically receive a coupon.

   • Manual Distribution: Distribute coupons manually to selected clients.

5. Set the Use Count Per Client:

   • Unlimited (Within Validity Period): Clients can redeem the coupon an unlimited number of times within the validity period.

   • Fixed Use Count: Specify the number of times the coupon can be redeemed.

6. Select "Allow Combined Use with Promo Codes":

   • This enables clients to stack coupons with promo codes. Note that Promo Codes is currently not available and will be introduced in a future phase.

7. Set the Validity Period:

   • Fixed Period: Specify the start and end dates.

   • Unlimited: The coupon will have no expiration.

8. Click Save to finalize the settings.

   

3) Distribute Coupons

Once you have created the Coupons, you will need to distribute them. To distribute the coupons, follow these steps:

Step 1

1. Locate the Coupon you wish to distribute.

2. Click the "Distribute" icon.

   

Step 2

1. If you have chosen "Manual Distribution" as the distribution method, you will need to select the clients to whom you wish to distribute the Coupons. You can either select individual clients or distribute by Client Groups.

2. If the distribution method is set to "Promotion Links", there is no need to manually select clients. New signups will automatically receive the Coupons upon registering through the link.

3. Fill in the Coupon Pop-Up Title and Text fields.

4. Choose your preferred Coupon Design.

   • You can browse through the available designs by clicking the left or right arrows.

   • To select your preferred design, click the "Tick" icon.

5. Click "Distribute".

Step 3

Once the Coupons have been distributed, the distribution status will update from "Undistributed" to "Distributed."

4) Viewing or Editing Coupons

Once a Coupon has been created, you can view or edit its settings.

Please note that after the Coupon has been distributed, further amendments to the coupon settings will no longer be possible.

To view or edit Coupon, follow these steps:

Step 1

1. Locate the Coupon you wish to view or edit.

2. Click the "View" or "Edit" icon. For distributed Coupons, the icon will display as "View", while for undistributed Coupons, it will display as "Edit".

   

Step 2

1. Clicking the "View" icon will allow you to review the Coupon settings.
2. Clicking the "Edit" icon will enable you to modify the configuration. Once edits are made, click "Save" to apply the changes.

5) Deleting Coupons

You can also delete Coupons that are undistributed.

Please note that distributed Coupons cannot be deleted.

To delete an undistributed Coupon, follow these steps:

Step 1

1. Locate the Coupon you wish to delete.

2. Click the "Delete" icon. For Coupons that have been distributed, the "Delete" icon will not be displayed.

   

Step 2

1. A confirmation popup will appear.

2. Click "Confirm" to proceed with the deletion.

6) Revoking Coupons

You can maintain control by revoking coupons that may have been issued incorrectly or need to be withdrawn for any reason.

To revoke a Coupon, follow these steps:

Step 1

1. Locate the Coupon you wish to revoke.

2. Click the "Revoke" icon.

   

Step 2

1. A confirmation popup will appear.

2. Click "Confirm" to proceed to revoke the Coupon.
3. Once revoked, the distribution status will display "Revoked".

   

7) Coupon Statistics

You can view the Coupon Statistics for distributed Coupons by clicking the "Statistics" icon.

In the Coupon Statistics dashboard, you will be able to view the following:

1. Total Available Coupons: The number of coupons issued.

   • If each coupon can be redeemed multiple times, this total is calculated by multiplying the number of clients with coupons by the number of allowable redemptions per coupon.

   • Please note that this data is displayed only for coupons distributed manually and not for those distributed via Promotion Links.

2. Total Redeemed Coupons: The number of coupons that have been redeemed by clients.

3. Number of Clients with Coupons: The number of clients who have received the coupon.

4. Client List: A detailed list of clients who have received the Coupon, along with the status of each Coupon. Furthermore, you can click the "View" icon to see which Prop Challenge the Coupon was used for.

   

8) Redeeming Coupons

1. When a Coupon is distributed to clients and they log in to the Client Portal, they will receive a pop-up notification informing them of the Coupon.

   
2. By clicking "Use Now", clients will be redirected to the Prop Challenge dashboard. The Prop Challenge Fee will automatically reflect the discounted price to encourage participation.

   
3. When clients click "Start Now", they will be taken to the purchase page. If the client has multiple Coupons, they can choose which one to use or opt not to use any. After selecting a Coupon, they can proceed to complete the payment.

   
4. If there are available coupons, clients will see a red dot on the "Notifications" icon.

   
5. To view the coupons, they can click the notifications icon and navigate to the "Coupons" tab. Here, they can see all valid and invalid coupons. To use a coupon, simply click "Use Now," and they will be redirected to the prop challenge purchase page.