V7.53.0 - Adaptive Prop Challenge Controls
Learn about all the details of all our recent CRM updates here.
Released Date - 29 August 2025
This release refines your prop challenge program with greater trader flexibility and stronger compliance controls. Traders can choose delayed challenge activation, admins can intervene when rules are breached, and refunds are now triggered only upon successful profit sharing. The result is a smoother, more transparent challenge experience for both traders and operators.
Key Function Highlights
Manual Challenge Activation: Give traders the flexibility to decide when their challenge officially begins. They can purchase a challenge now and activate it later — ensuring the challenge period only starts when they are truly ready to trade. This is especially useful during time-limited promotions, allowing traders to secure an offer first and begin at their own pace. Note: This feature is optional; challenges will still auto-start upon purchase unless manual activation is enabled.
Refund Prop Fee after Profit Sharing: Celebrate trader success by automatically returning the participation fee once the first profit-sharing cycle is completed. This trigger ensures the refund is tied to verified trading performance, rewarding traders only after profitability is truly achieved.
Manual Challenge Failure: Maintain strict oversight and uphold your trading standards with full administrative control. This functionality allows you to immediately mark a challenge as failed — regardless of its current progress — when serious policy violations or compliance issues arise. It provides the authority to act decisively and keep your program aligned with internal rules and risk protocols.
1) Manual Challenge Activation
Give traders the flexibility to decide when their challenge officially begins. They can purchase a challenge now and activate it later — ensuring the challenge period only starts when they are truly ready to trade.
This is especially useful during time-limited promotions, allowing traders to secure an offer first and begin at their own pace.
To configure, follow these steps:
Configure Challenge Activation Method
Configure the challenge settings.
Under "Challenge Activation Method", select either:
Automatic: This is the default for all existing prop challenges. Once the prop registration is approved, the trader’s account is enabled immediately and trading can begin; or
Manual: Selecting this option means that, upon registration approval, the trading account will be disabled by default. The trader must manually activate the challenge to start trading.
Participation fee commissions are only paid out after the challenge is activated.
Prop challenge rules and profit-sharing conditions only start counting upon activation.
Save the challenge as draft or proceed to publish it.

B) Prop Challenge Activation
To manually activate a prop challenge, your trader can follow these steps:
Activate Challenge
Once the prop challenge request has been approved, the challenge status will reflect as "Pending Activation".

Trading is disabled by default.
The Start Date will display as "N/A" until the challenge is activated.
Click "Activate" to start the challenge and enable trading.

A pop-up notice will appear. Click "Confirm" to proceed with the activation.

Once activated:
The status will change to "In Progress".

The Start Date will update to the activation date.
Trading will be enabled.
The trader can now proceed to trade.
2) Refund Prop Fee after Profit Sharing
Celebrate trader success by automatically returning the participation fee once the first profit-sharing cycle is completed. This trigger ensures the refund is tied to verified trading performance, rewarding traders only after profitability is truly achieved.
To do so, follow these steps:
Configure Refund Settings
Configure the challenge settings.
Under "Refund participation fee after first profit sharing", select either:
Yes: The participation fee will be refunded to the trader's CRM wallet upon first profit sharing distribution.
No: The participation fee will not be refunded to the trader.

Save the challenge as draft or proceed to publish it.
Application
Upon profit sharing distribution, the trader will automatically receive the prop participation fee refund in their CRM Wallet, which will be shown in the Transactions Report.

The refund transaction will also be recorded and viewable under the Transactions Report in the CRM Back Office Portal.

3) Manual Challenge Failure
Maintain strict oversight and uphold your trading standards with full administrative control. This functionality allows you to immediately mark a challenge as failed — regardless of its current progress — when serious policy violations or compliance issues arise. It provides the authority to act decisively and keep your program aligned with internal rules and risk protocols.
To do so, follow these steps:
Fail Challenge
Navigate to "Prop Trading" > "Participants".
Locate the participant you wish to fail and click the "Fail Challenge" icon.
You can only fail challenges that are in the "In Progress" or "Pending Activation" status. For other statuses, the "Fail Challenge" icon will not be available.

In the pop-up window, select whether to allow a retry of the current stage (if attempts remain).
Enter the reason for failure.
Select "Send email notification" and/or "Send pop-up notification" to notify the trader.
Click "Confirm" to finalize the action.
The challenge will be marked as failed, and the status will be updated accordingly. Profit-sharing settlement will be processed by the system.
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