> For the complete documentation index, see [llms.txt](https://reference-guide.gitbook.io/crm-version-release-notes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reference-guide.gitbook.io/crm-version-release-notes/v5.8.0-launch-of-new-tagging-functionality-and-optimization-of-clients-and-leads-details-tab.md).

# V5.8.0 - Launch of New Tagging Functionality and Optimization of Clients & Leads Details Tab

#### Released Date - 2 Nov 2022

In this release, you can now add tags to your clients and leads to provide a comprehensive overview of their profile and status. Customize your own tags, color code them and allow your team to understand all account profiles at a quick glance. Optimizations have also been done to clients and leads details to enhance readability of data. Read on to find out more!

## <mark style="color:red;">New Tagging Functionality</mark>

### 1)   Different Types of Tags&#x20;

1. There are 2 different types of tags available:
   * Public Tags: These are tags that are more commonly used across all clients and leads, which you can standardize and apply across all clients and leads. For example: “High Risk Client” “Low Risk Client” “Algo Trader”
   * Private Tags: These are tags that are more specific to a certain client / lead situation and are generally less applicable to other clients and leads. For example: “Bank Account Closed Recently” “Partner of ABC Company”
2. Tagging your clients and leads will allow you to have a comprehensive understanding on their profiles at one glance.

   <figure><img src="/files/O0lCtg85X2c5iS37lJoI" alt=""><figcaption></figcaption></figure>
3. Each client / lead can have up to 30 tags. However, only up to 5 tags will be displayed in the clients / leads page.

### 2)   Permissions&#x20;

For both Clients & Leads, there are the following added permissions:

1. Manage Lead / Customer Labels: Users will be able to:
   * View tags on clients and leads
   * Add pre-existing tags to clients and leads
   * Delete tags from clients and leads
   * Drag and sort tags
2. Set Private Tags Users will be able to create new private tags.
3. Set Public Tags Users will be able to create new public tags.

<figure><img src="/files/1tUpgCsN4Ec8R1aJEQg8" alt=""><figcaption></figcaption></figure>

### 3)   Creation of Tags&#x20;

The tags created for clients and leads are not the same. You will be able to setup specific and separate tags for clients and leads.

{% tabs %}
{% tab title="Public Tags" %}

1. To add a new public tag, select the Settings Button, followed by the “+” icon.&#x20;

   <figure><img src="/files/NlHULDx4eLTlm3fd7wEY" alt=""><figcaption></figcaption></figure>
2. Key in the name of the tag and click “Enter” on your keyboard. The tag can have a maximum of 50 characters and cannot be repeated with existing tags.

   <figure><img src="/files/tkGFKA2uLQz84rCEog6V" alt=""><figcaption></figcaption></figure>
3. The tag is now created, and you can tag it to your client / lead by clicking “New Tag”. If the client / lead already has 30 tags, you will not see the “New Tag” button.

   <figure><img src="/files/dEAoH47pxT2To9unZvhW" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Private Tags " %}

1. Click onto “New Tag”. If the client / lead already has 30 tags, you will not see the “New Tag” button.

   <figure><img src="/files/YuHbqRnf77Ikr1sEbH5f" alt=""><figcaption></figcaption></figure>
2. Key in the name of the tag and select “Create”. The tag can have a maximum of 50 characters and cannot be repeated with existing tags.

   <figure><img src="/files/ssA424UVZcrQwL4qxKYz" alt=""><figcaption></figcaption></figure>
3. Upon creation, the tag will automatically be added to your client / lead.
   {% endtab %}
   {% endtabs %}

### 4)   Removing of Tags from Clients / Leads Profile

To remove a tag from your client / lead profile, simply click onto the “x” button:

<figure><img src="/files/WwYB0UkRQ09oBuRIL4D4" alt=""><figcaption></figcaption></figure>

### 5)   Changing Color Code of Tags

{% tabs %}
{% tab title="Public Tags " %}

1. Select the “Settings” icon
2. Select the “>” icon for the tag you wish to change color for
3. Select your preferred color choice

   <figure><img src="/files/rsyLPIThUtaDMkAWzul3" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Privte Tags" %}

1. Select “New Tag”
2. Select the “…” icon beside the tag you wish to change color for
3. Select your preferred color choice

   <figure><img src="/files/ri91IkmRgrNg3JoKnruS" alt=""><figcaption></figcaption></figure>

{% endtab %}
{% endtabs %}

### 6)   Sorting of Tags

1. Public and private tags are segregated by a line.
2. By default, public tags are shown on top and private tags are shown below.

   <figure><img src="/files/v9Y513uktY19graRNA0v" alt=""><figcaption></figcaption></figure>

{% tabs %}
{% tab title="Sorting of Public Tags" %}
Drag and hold the tags to sort.

<figure><img src="/files/fdZZTHfqxSY6oFJglWBy" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Sorting of Private Tags 私人标签排序" %}
Drag and hold the tags to sort.

<figure><img src="/files/Syy1HVBSPgibSHM3p4mE" alt=""><figcaption></figcaption></figure>

拖动并按住标签进行排序。

<figure><img src="/files/NkP1dk3SgDg5Run748QV" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

### 7)   Deletion of Tags

{% tabs %}
{% tab title="Public Tags " %}

1. Select the “Settings” icon
2. Select the “>” icon for the tag you wish to delete
3. Click “Delete”<br>

   <figure><img src="/files/eQPqV6JD1Qnzl4iBM7GE" alt=""><figcaption></figcaption></figure>
4. There will be a pop-up notification to inform you that deleting a tag will remove the tag from all clients and leads profile.<br>

   <figure><img src="/files/tP3GykFVM3T1lC9R1it7" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Private Tags " %}

1. Select “New Tag”
2. Select the “…” icon on the tag you wish to delete
3. Click “Delete”

   <figure><img src="/files/esC3EQCbEB2go1QzmQKd" alt=""><figcaption></figcaption></figure>
4. There will be a pop-up notification to inform you that deleting a tag will remove the tag from all clients and leads profile.<br>

   <figure><img src="/files/ZB5sD07MAIYqqGCxYskX" alt=""><figcaption></figcaption></figure>

{% endtab %}
{% endtabs %}

### 8)   Filtering of Clients / Leads based on Tags

1. You can filter the client / leads based on the tags.
2. You can indicate more than one tag in your filter. The search results will show all clients / leads that have either one of the tags.

<figure><img src="/files/43fXRDAX64Ri2yQ422Tz" alt=""><figcaption></figcaption></figure>

## <mark style="color:red;">Optimization of Clients & Leads Details Tab</mark>

### 1)   Clients Details Tab&#x20;

There is now a new tab called “About Customers”. It displays the information previously found under the Client Name.

Previous:

<figure><img src="/files/wUOADD7mQdmTl4Az0G9d" alt=""><figcaption></figcaption></figure>

New:

<figure><img src="/files/ef9ltIHYafWBVuvn5AsE" alt=""><figcaption></figcaption></figure>

### 2)   Leads Details Tab

The leads details are now segregated into 3 different tabs:

{% tabs %}
{% tab title="About Leads" %}

1. You can now tag the Owner and Participants for each lead.

   <figure><img src="/files/fj62npfBs6ury5yXjXBv" alt=""><figcaption></figcaption></figure>
2. You can now set the following permissions for Leads module too:
   * Update Owner
   * Update Participants
   * Update Lead Status

     <figure><img src="/files/v9VlDkTX89R3KqdQnSnQ" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Leads Information" %}

<figure><img src="/files/IA5Ah591H0e5d4zSk1QJ" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Lead Conversion" %}

<figure><img src="/files/VSWAbUVIe3S87GtGh5Fi" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}
