V7.32.0 - Stay Ahead with Automated Prop Trading Alerts
Learn about all the details of all our recent CRM updates here.
Last updated
Learn about all the details of all our recent CRM updates here.
Last updated
Released Date - 24 December 2024
We’re excited to introduce Prop Trading Alerts, a dynamic new feature designed to enhance client engagement throughout their prop challenge journey. With automated notifications that track key events—such as approaching trading deadlines, inactivity periods, loss thresholds, and profit achievements—clients will stay informed, motivated, and ready to act.
These alerts serve a dual purpose: they guide clients to take timely action, whether it’s resuming trading or managing risk, while also celebrating their progress and encouraging them to complete their challenges. With Prop Trading Alerts, you’ll not only optimize client experience but also drive higher participation and success in your prop business.
Stay Ahead of Trading Period Deadlines: Ensure clients don’t miss deadlines with automated alerts as their trading period approaches its end. Customize the timing and frequency of these notifications to help clients stay on track and complete their challenges within the allotted time.
Reignite Trading Activity: Keep clients engaged by sending reminders after a set period of inactivity. These alerts highlight the challenge’s "minimum trading day" requirement, prompting clients to resume trading and aligning them with their challenge goals.
Safeguard Daily Performance: Help clients manage their risk more effectively with alerts triggered when daily losses hit a predefined percentage. These notifications are a prompt for timely adjustments to trading activity, helping clients protect their positions and refine their strategies.
Monitor Max Loss Thresholds: Safeguard client performance with alerts that notify them when their total losses approach critical thresholds. You can configure step-up notifications to provide multiple checkpoints, encouraging proactive position management and ensuring they stay within the challenge's limits.
Celebrate Profit Milestones: Keep clients motivated by sending notifications when they reach key profit milestones. These serve as congratulatory reminders of their progress and inspire continued effort toward completing the challenge successfully.
Follow these steps to configure your prop trading alerts:
Follow these steps to customize your notification templates:
Trading Period
Specify the number of days before the trading period deadline at which you want the notification to be triggered.
For example, if you set it to 5 days, the notification will be sent to your clients 5 days before the trading period ends.
You can configure the notification frequency:
Once a day
Once every 2 days
Once every 3 days
If the frequency is set to "Once a day," a follow-up notification will be sent the following day after the initial one. Similarly, with a "Once every 2 days" setting, notifications will be sent two days later.
Minimum Trading Days
Define the number of days of inactivity that will trigger this notification.
For example, if you set it to 5 days, the client will receive a notification after 5 consecutive days of no trading activity.
Maximum Daily Loss
Specify the percentage of the maximum daily loss that will trigger a notification to your client.
For example, if the maximum daily loss for the prop challenge is $1,000 and you set the trigger at 10%, a notification will be sent when daily losses reach $100.
The maximum allowable value for this setting is 99% of the max daily loss.
Data is calculated every 10 minutes, and if the threshold is met, a notification will be sent.
Maximum Loss
Define the percentage of the maximum loss that will trigger a notification to your client.
For example, if the maximum loss for the prop challenge is $5,000 and the trigger is set at 10%, a notification will be sent when your client’s total losses reach $500.
The maximum allowable value for this setting is 99% of the maximum loss.
Data is calculated every 10 minutes, and if the threshold is met, a notification will be sent.
You can specify a step-up value for follow-up notifications.
Profit Target
Specify the percentage of the profit target that will trigger a notification to your client.
For example, if the profit target for the prop challenge is $1,000 and you set the trigger at 10%, a notification will be sent when your client's profit reaches $100.
The maximum allowable value for this setting is 99% of the profit target.
Data is calculated every 10 minutes, and if the threshold is met, a notification will be sent.
If the trading period is set to unlimited for any stage of the prop challenge, this notification setting will not apply.
The maximum allowed inactivity period for this setting is 100 days.
To prevent spamming clients during periods of market volatility, only one notification will be sent per day, even if the threshold is repeatedly triggered.
For instance, if the step-up value is set to $200, after the initial notification at $500, the next notification will be sent when total losses reach $700, followed by another at $900, and so on, based on the example above.
For instance, if the step-up value is set to $200, after the initial notification at $100, the next notification will be sent when total profit reach $300, followed by another at $500, and so on, based on the example above.