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  • V7.37.0 - ShuftiPro Integration
  • V7.36.0 - 2025 Q2 Quality of Life (QOL) Update
  • V7.35.0 - Unlock Greater Control with Advanced Prop Trading Features
  • V7.34.0 - Proactive Risk Management with Trading Risk Alerts
  • V7.33.0 - Boost Your Support Experience with Enhanced Email Notifications
  • V7.32.0 - Stay Ahead with Automated Prop Trading Alerts
  • V7.31.0 - Empowering Your CRM with Enhanced Flexibility and Control
  • V7.30.0 - Empower Your IBs with Prop Trading Insights
  • V7.29.0 - Unlock Deeper Insights with the New Prop Challenge Dashboard & Data Type Functionality
  • V7.28.0 - Streamlined Client Management, Enhanced API Features & Improved User Experience
  • V7.27.0 - Reinforced Security, Expanded API Functions, and Reporting Improvements
  • V7.26.0 - Full Integration of Fortex Trading Platform with Your CRM
  • V7.25.0 - Enhanced Data Analysis and Reporting Features
  • V7.24.0 - Boost Your Prop Challenge Participation with New Promo Codes!
  • V7.23.0 - Easily Configure Fortex Trading Commissions in Your CRM
  • V7.22.0 - Enhanced KYC, Account Management & Compliance Features
  • V7.21.0 - Multi-Module Enhancements
  • V7.20.0 - Introducing Our Powerful New Coupon Feature
  • V7.19.0 - Enhanced Prop Challenge Monitoring, New Webhooks, and Improved Dashboard Insights
  • V7.18.0 - Enhancements to Trading Server Access, Promotional Links, Referral Settings, & Reports
  • V7.17.0 - Full Integration of Fortex Trading Platform with Our Prop Trading System
  • V7.16.0 - Multi-Module Optimizations
  • V7.15.0 - Prop Trading Enhancements
  • V7.14.0 - Prop Trading 1 Step-Challenge, Tailored Profit Sharing and more!
  • V7.13.0 - Smart FX Conversion & New Client Creation API
  • V7.12.0 - Fireblocks Integration
  • V7.11.0 - Revamped Prop User Interface
  • V7.10.0 - Introducing New Commission Schemes for Prop Trading Challenge Fee
  • V7.9.0 - Optimizations Across Multiple Modules
  • V7.8.0 - Stripe Integration
  • V7.7.0 - Revamped Deposit Interface & Prop Challenge "Direct Purchase" Function
  • V7.6.0 - Prop Trading System Major Update: Auto-Profit Sharing, Enhanced Configurations & More
  • V7.5.0 - Introducing a New Dimension in IB Commission Module & System Pop-Up Notification to Clients
  • V7.4.0 - Prop Trading Challenge Optimization: Advanced Analytics & Enhanced Functions
  • V7.3.0 - Embrace the New Calendar Experience & Optimized Deposit and Commission Payout Process
  • V7.2.0 - Elevating Your Business with Twilio Verify & MT4 Advanced Account Report Extension
  • V7.1.0 - Game Changer: Trading Competitions Unleashed!
  • V7.0.0 - Unveiling the Exciting World of Proprietary Trading Challenges
  • V6.14.0 - Withdrawal Webhook
  • V6.13.0 - New Commission Payout Method & Rebate Currency Selection
  • V6.12.0 - Match2Pay Withdrawal & Mandatory 2-Factor Authentication
  • V6.10.0 - Risk Management Dashboard
  • V6.7.5 - Match2Pay Integration
  • V6.5.0 - SumSub Integration
  • V6.4.0 - Launch of AI Editor & Addition of Client and Leads Activity Logs
  • V6.2.0 - AirCall Integration & Optimization of Clients & Leads Details Page
  • V5.15.0 - Optimizations to PWA & Automatic Deposit Function
  • V5.14.5 - Launch of PWA Application for CRM Client Portal
  • V5.13.0 - Multiple KYC Forms for Different KYC Requirements
  • V5.12.1 - Newly Added Email Design Templates
  • V5.12.0 - Addition of System Tags & Optimization of Filtering Options
  • V5.11.0 - New Task Function & Enhancement of Client Dashboard
  • V5.10.0 - New Tier Upgrade Function, Optimization of Deposit & KYC Settings and Customizable Report
  • V5.9.0 - New Ticketing Function & Customization of Exchange Rate Settings
  • V5.8.0 - Launch of New Tagging Functionality and Optimization of Clients & Leads Details Tab
  • V5.6.0 - Customizable User Interface, Launch of New Email Design Templates & Other Optimizations
  • V5.5.0 - ChillPay Integration, Enhancements to Notifications Module, New KYC Configuration and more
  • V5.4.1 - PayPal Integration
  • V5.4.0 - Enhancement to Multiple Modules & Optimization of Mobile User Interface
  • V5.3.15 - Enhancement on Leads Module & New Bank Card Approval Function
  • V5.3.0 - Marketplace - New Bonus Function
  • V5.2.25 - Improvements to Withdrawal Process, Permissions for Leads Module & Referral Tree Display
  • V5.2.0 - Open API Functionality
  • V5.1.0 - Enhanced Trading Account Module, Downline Filter Function, Remote Login Prompts and More
  • v5.0.0 - Enhancements Across Multiple Module
  • V4.4.0 - Introducing New Exchange Rate Sources and Enhanced Email Notifications
  • V4.2.0 - New Restart Gateway & Domain Management Function
  • V4.1.0 - Introducing System Logs, Demo Account Promotion Link, and Module Optimizations
  • V4.0.0 - Introduction of New IB Commission Payout Model: Spread Percentage
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On this page
  • Summary
  • Sumsub Integration
  • 1) Marketplace Installation
  • 2) Roles and Permissions
  • 3) Register SumSub Account
  • 4) Configure KYC Levels on SumSub
  • 5) Obtaining SumSub Token & Secret Key
  • 6) Connecting SumSub to CRM
  • 7) Document Verification
  • 8) Authentication
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V6.5.0 - SumSub Integration

Learn about all the details of all our recent CRM updates here.

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Last updated 10 months ago

Released Date - 23 May 2023

We're thrilled to share that our latest release includes full integration with SumSub, an all-in-one KYC verification platform that can help catch fraudsters and ensure your business meets compliance regulations worldwide. With this new integration, you can enhance your KYC and due diligence checks on clients, giving you peace of mind that your business is secure.

Summary

    • Streamlined KYC/KYB/AML Processes: Sumsub provides an all-in-one toolkit that simplifies and automates the customer onboarding and verification procedures, reducing manual effort and accelerating the process.

    • Compliance with Regulatory Requirements: By utilizing Sumsub's platform, businesses can ensure they meet the necessary KYC, KYB, and AML regulations, reducing the risk of non-compliance and associated penalties.

    • Enhanced Security: Sumsub's integration helps detect and prevent digital fraud, improving the overall security of the CRM system and protecting against potential risks.

    • Improved Customer Experience: With faster verification processes, customers experience a smoother onboarding journey, resulting in higher conversion rates and increased customer satisfaction.

Sumsub Integration

1) Marketplace Installation

Install SumSub on your CRM by following the steps below:

  1. Go to marketplace and look for SumSub.

  2. Click "Obtain".

You will be redirected to a page providing you with a brief background SumSub. Click "Obtain" to proceed with the installation.

2) Roles and Permissions

Upon installation of SumSub, you will need to ensure the respective permissions are enabled.

  1. KYC Verification - this permission allows users to view the SumSub verification results on the client detail page and request page.

  2. Read Sumsub Settings - this permission allows users to view SumSub settings

  3. Update Sumsub Settings - this permission allows users to edit SumSub settings

3) Register SumSub Account

To register and setup your SumSub account, follow the steps below:

  1. Once 2FA is setup, you will successful login to your SumSub account.

  1. Navigate to "Billing" and select your plan by clicking "Choose your plan". By default, SumSub has a 14 day free trial (subject to changes).

  2. Select your preferred plan and fill in your payment details.

  3. Once you have selected your plan and filled in your payment details, you will be switched to "Production" environment.

4) Configure KYC Levels on SumSub

You will need to configure the various KYC Levels on SumSub. Different KYC Levels will have different requirements and verifications that your clients will need to complete.

  1. Navigate to "Integration" and click "Create Level".

  2. Fill in "Level" Name and click "Save.

Configure the requirements for each KYC Level and click "Save".

There are many different settings such as the following:

  1. Selecting the required verifications.

  2. Selecting the files accepted.

  3. Selecting the capture method.

  4. And many more.

5) Obtaining SumSub Token & Secret Key

The SumSub Token & Secret Key is required in order for you to connect your SumSub account to the CRM. You can obtain them by following the steps below:

  1. Navigate to "Dev Space - App Tokens".

  2. Click "Generate App Token".

  1. Fill in the Token Name.

  1. The token and secret key will be generated.

  2. Please save the Token and Secret Key separately. After clicking “All is saved”, you will no longer be able to view the data for security reasons.

6) Connecting SumSub to CRM

SumSub on CRM is categorized into 2 different sections:

  1. Document Verification - this involves verifying the authenticity and integrity of the documents uploaded by clients, which allows brokers to ensure that the documents are not tampered with.

  2. Authentication - this refers to any other verification steps setup on SumSub such as face recognition, phone verification or risk assessment questionnaires.

A) Document Verification Setup

  1. Navigate to KYC > SumSub Settings on the CRM.

  1. Click the "Edit" icon.

  2. Turn on "File Verification".

  3. Key in the following:

    • Token

    • Secret Key

    • Level Name - please ensure this corresponds to the level name on SumSub

  4. The recommended setting for this KYC level on SumSub is to include "Identity Document" only.

  1. Complete the File Validation Configuration.

  2. You will need to correlate the Sumsub file fields with the KYC file fields one by one to ensure that the file uploaded to Sumsub for verification is referenced to the correct document uploaded by clients.

  3. Sumsub Field & KYC Form - Group

    • By default, the CRM will list out all the KYC forms you have setup.

    • You will need to configure the File Validation Configuration for all KYC forms.

    • For each KYC form, you will need to select the KYC form fields group.

  4. Sumsub File Type

    • By default, all the selected file types on SumSub will be reflected here.

    • You can click the dropdown list to select your preferred file types.

  5. Front and Back

    • You will need to select which KYC field the file type corresponds to.

  6. You can add or delete file types by clicking on the respective icons.

  7. Click "Save".

B) Authentication Setup

Navigate to KYC > SumSub Settings on the CRM.

  1. Click the "Edit" icon. Turn on "Authentication".

  2. Key in the following:

    • Token

    • Secret Key

    • Level Name - please ensure this corresponds to the level name on SumSub

The available options are:

  1. Do not remind

    • This means that clients will not be reminded to complete their authentication

    • This is the default selection

  2. Remind each time you log in

    • This means that clients will be reminded to complete their authentication each time they login to the CRM.

    • A popup will appear when clients login. Clients can click "Authenticate Now" to complete the authentication or "Cancel" to close the popup.

  3. Mandatory verification

Click "Save".

7) Document Verification

A) For New Clients

Brokers will be able to verify the documents of new clients when they submit the following requests:

  1. KYC

  2. Trader Registration - if KYC is required upon registration

When brokers are reviewing KYC or Trader Registration requests, they will be able to see the following:

  • SumSub Verification Results

  • Document Verification

Before document verification, when brokers click onto "Sumsub Verification Results", there will be no data available.

  1. To proceed with the document verification, click "Document Verification".

  2. The document will be submitted to SumSub for verification.

  1. Sumsub Verification Link will display the SumSub ID and the timestamp of when the verification was submittted to SumSub.

  2. Clicking onto the SumSub ID will open a tab showing the SumSub verification details.

  3. Once document has been verified, broker can proceed to approve or reject the client's request.

B) For Existing Clients

  1. Brokers are able to conduct document verification on existing clients as well.

  2. Brokers can do so via the following ways:

    • Document Verification on Client Details Page

    • Document Verification on Deposit or Withdrawal Request Page

Document Verification on Client Details Page

  1. On the Client Details Page, navitage to "KYC".

  2. You will be able to see a new section on the top for document verification.

  1. Brokers will be able to see the "Status" of the document verification. The different statuses are:

    • Unverified

    • Verified

    • Failed to Verify

  2. Click "Document Verification" to proceed with the verification.

  3. The document will be submitted to SumSub for verification.

  1. You will be able to see the updated status, validation results and last verified time.

  2. You can click onto the "Validation Results" and a tab will be opened showing the SumSub verification results.

Document Verification on Deposit / Withdrawal Request Page

When brokers are reviewing deposit or withdrawal requests, they will be able to see the following:

  • SumSub Verification Results

  • Document Verification

  1. Brokers can view the status of the document verification by clicking "SumSub Verification Results".

  2. If document has not been verified, no data will be available.

  1. If document verification has not been completed, brokers can proceed to click "Document Verification".

  2. The document will be submitted to SumSub for verification.

  3. Once document has been verified, brokers can proceed to approve / reject client's request.

8) Authentication

The process will be as the following:

  1. On the client portal "Settings" page, clients will be able to see their authentication status as "Unverified".

  2. To proceed to authenticate their account, click "Authenticate Now".

  1. Follow the instructions and complete the selfie check. You will need to have a device with front facing camera to complete this.

Once authentication is completed, clients will be able to view the results:

  1. If approved, the status will indicate "Verified".

  2. If rejected, the status will indicate "Authentication Failed".

    • Clients can click the "View" icon to view the rejection reason.

    • Depending on the reason of rejection, clients can redo the Authentication by clicking "Reauthentication".

    • If the authentication was rejected but manually approved by the broker on SumSub, the authentication status will be updated to show "Verified".

Brokers will be able to view the Authentication status via the CRM Backoffice Portal.

  1. On the Client Details Page, navigate to "Authentication".

  2. You will be able to see the following details:

    • Status

    • Validation Results - you can click onto it to view the details on SumSub.

    • Last Verified Time

Go to SumSub website and click "Sign Up".

Fill in the necessary fields and click "Sign Up".

Key in the email OTP sent to your email address.

Set the password to your Sumsub account and click "Complete".

Click "Go to Login".

Key in your username and password and login.

On the first login, you will need to setup Two-Factor-Authentication (2FA).

Click "Save".

Brokers will need to set the Authentication reminder policy.

Brokers will be able to select which functions will be disabled if client have yet to complete the authentication.

If authentication is not completed and client attempts to perform any of the selected functions, a popup notice will appear to inform clients to complete authentication first.

Fill in the Country, File Type and click "Verify".

Fill in Country, File Type and click "Verify".

Fill in the country, file type and click "Verify".

Sumsub popup will appear. Agree to the terms and click "Next".

Clients will be able to view the instructions and click "I'm Ready".

Clients can also opt to continue the verification on their mobile phones by clicking "Continue on phone". A link and QR code will be provided for the client to continue the process on their phones.

Once completed, clients will be able to see an overview of the steps done. Click "Next" to proceed.

Once completed, clients will be notified that their data is being processed and the status of the authentication will be updated once completed.

https://sumsub.com/
SumSub Integration