V7.2.0 - Elevating Your Business with Twilio Verify & MT4 Advanced Account Report Extension

Learn about all the details of all our recent CRM updates here.

Released Date - 2 November 2023

In this update, we're proud to present the seamless integration Twilio Verify into our CRM. This integration enhances your security measures by offering clients a diverse array of reliable verification methods. With Twilio Verify, clients now have the flexibility to opt for 2FA via various channels, such as voice, messaging, and WhatsApp during the onboarding process. Bid farewell to the constraints of email OTP verifications and empower your clients to select the verification method that best suits their preferences.

Furthermore, we've also harnessed the power of MT4 data to create supercharged account reports to provide you unprecedented perspectives and profound insights to your business including clients' performance, trading preferences, and strategies. Additionally, it offers a valuable tool to assess the sustainability of your IB business model. With MT4 Advanced Account Reports, you can make informed decisions that drive your business forward with confidence.

Summary

Twilio Verify Integration

1. Multi-Channel OTP Verification Offer your clients a versatile verification experience. They can now confirm their accounts through diverse channels, including email, SMS, voice, and WhatsApp. This flexibility empowers clients to select their preferred OTP delivery method, enhancing their overall user experience.

2. Seamless Setup Twilio Verify takes charge of the verification process, eliminating the need for you to set up your own phone numbers or WhatsApp channels. This streamlines the setup for you, ensuring a hassle-free experience.

MT4 Comprehensive Account Report Extension

1. Enhanced Business Analytics Enhance your insights. Our extension delves deeper than standard MT4 reports, delivering comprehensive data analysis of your clients. Uncover valuable information about their growth, trading patterns, and the performance of your IB business model.

2. Effortless Data Management Let automation work for you. With this extension, the tedious manual extraction and calculations are a thing of the past. Access critical insights and metrics directly from the extension, bypassing the time-consuming steps of downloading data to Excel and performing manual calculations. Stay efficient and focused on what matters most – growing your business.

Twilio Verify Integration

1) Marketplace Installation & Permissions

To get started with Twilio Verify, follow these steps:

Step 1

1. Go to the CRM Marketplace.

   
2. Locate Twilio Verify and click "Install."

   

Step 2

1. You'll be directed to the Twilio Verify details page for more information about the application.

2. To proceed with the installation, click "Install".

   

Step 3

1. Once the installation is complete, grant the necessary permissions to your team, which include:

   • Read Twilio Settings (view-only permissions).

   • Update Twilio Settings (ability to edit and configure Twilio settings).

   
2. After providing the required permissions, you'll find Twilio in the Settings page.

   

2) Register Twilio Account

To register your Twilio account, follow the steps below:

Step 1

1. Visit https://www.twilio.com/en-us
2. Click "Start for free".

   
3. Fill in your details and click "Start your free trial".

   

Step 2

1. Click the verification link sent to your email.

   
2. Fill in your phone number and click "Send Verification Code."

   
3. Fill in the verification code and click "Submit".

   
4. Fill in your details and click "Get Started with Twilio".

   

Step 3

After completing the registration, you'll be automatically logged in to the Twilio Console Dashboard.

3) Creating API Key SID and Secret in Twilio

To create API Key SID and Secret, follow these steps:

Step 1

1. Under the "Accounts" tab, click "API keys & tokens".

   
2. Click on “Create API key” to generate your API Key and Token.

   

Step 2

1. Provide a “Friendly Name” for your API key and click “Create”.

   
2. Copy and securely save both the API Key SID and Secret.

3. Click "Done".

   

4) Creating a Service in Twilio

To create a service in Twilio, follow these steps:

Step 1

1. Navigate to Twilio homepage and click on “Explore Products”.

   
2. Scroll down to "Account Security" and click " Verify".

   

Step 2

1. Click “Create new” to initiate the creation of a new service.

   
2. Provide a unique “Friendly Name” for your service, and ensure that SMS, WhatsApp and Voice are enabled. Click “Continue” to save your service.

   

5) Connecting Your Twilio Account to Your CRM

To connect your Twilio account to your CRM, follow these steps:

Step 1

On the CRM Back Office, navigate to Twilio > Twilio Configuration.

Step 2

1. Click the "Edit" icon.

   
2. Fill in the API Key SID and Secret that you acquired from your Twilio account.

3. Click the "Save" icon.

   

6) Setting Twilio Services in Your CRM

To setup Twilio Services in your CRM, follow these steps:

Step 1

1. On the CRM Back Office, navigate to Twilio > Twilio OTP Settings.

2. Click the "Refresh" button to ensure you have the latest configuration settings from Twilio.

   

Step 2

1. Manually select the channels based on your specific settings in your Twilio account.

2. Click "Enable" to enable the Twilio service.

   

7) Setting Up Registration Form

To ensure Twilio Verify functions well, you will need to enable the "Phone" field in the registration form.

8) Client OTP Verification

Once you have setup Twilio Verify, your clients can now complete verification via multiple channels:

Step 1

1. On the Client Portal, click "Register as a Trader" or "Register as an IB".

   
2. Fill in the respective details and click "Register".

   

Step 2

1. Select the preferred verification method. The available options are:

   • Email

   • Message

   • Voice

   • WhatsApp

2. Complete the slider verification.

   
3. The OTP will be sent to the client depending on the verification method selected.

4. Client will be able to input the OTP code and proceed with the registration.

MT4 Comprehensive Account Report Extension

The MT4 Comprehensive Account Report Extension goes beyond the standard MT4 report, offering insights into your clients' trading and business performance. It enhances client monitoring by providing advanced data aggregation and essential accounting insights.

1) Marketplace Installation & Permission Settings

To start using the MT4 Comprehensive Account Report Extension, follow these steps:

Step 1

1. Go to the CRM Marketplace.

   
2. Find the MT4 Comprehensive Account Report Extension and click on it.

   
3. You'll be taken to a details page with an overview of the report.

   
4. To install it, please contact your dedicated account manager.

Step 2

1. Once the report is installed, you can access it through the Reports module on CRM Back Office.

2. To enable the report for your clients, adjust the permissions in their Client Groups.

   

2) MT4 Settings

To ensure accurate data acquisition, it is crucial to enable this option within the 'Manager-Groups-Reports' page on MT4.

3) New Data Fields

The following data fields are now accessible through the MT4 Comprehensive Report Extensions:

Initial Equity

This is the account’s equity at the start of the report timeframe, at 23:59:59 of the previous day.

Final Equity

This is the account’s equity at the end of the report timeframe, at 23:59:59 of the specified end day.

Net Equity

Net Equity = Final Equity - Initial Equity.

This offers you valuable insights on the overall performance and growth of your client’s accounts.

Net Deposit

Net Deposit = Deposit - Withdrawal.

This provides you critical insights into the inflow and outflow of funds. It offers a deeper understanding of whether clients are planning to increase or reduce their trading activity, enabling you to make informed decisions and offer tailored support.

Net Credit

Net Credit = Credit In - Credit Out.

This provides you with a comprehensive view of credit transactions, aiding in the assessment of financial relationships and obligations between you and your clients.

Symbol Groups

This data offers the total trading volume for various symbol groups, enabling you to understand your clients’ trading preferences and strategies. It equips you with the insights needed to provide customized support, ultimately enhancing the overall trading experience for your clients.

The symbol groups here refer to the symbol groups set up on your CRM for your IB commission rebate.

Real-Time Rebate

This represents the cumulative IB Commission Rebate for a particular trading account during the selected report timeframe. This enables you to gauge the effectiveness of your IB commission structures in attracting and retaining clients.

Moreover, it assists in monitoring the sustainability of IB commission payouts, ensuring long-term profitability within your business model.

4) Back Office Report

To view the report, follow these steps:

Step 1

Once the MT4 comprehensive account report extension has been installed on your CRM, you can view it via Reports > Trading Platform Reports > Comprehensive Account Report.

Step 2

1. To view the newly added report fields, click "..." and "Field Display Settings".

   
2. All the newly added fields will be hidden by default. You can add them all into the display fields by clicking "Move All".

   
3. Your report will now show the newly added fields accordingly.

5) Client Portal Report

Your clients will be able to view the MT4 comprehensive account reports for their own MT4 trading accounts and those of their downlines.

Own Trading Accounts

To view their own MT4 comprehensive account report extension, follow these steps:

1. Go to the "Reports" section.

2. Select "Comprehensive Account Statement."

   
3. The newly added fields for the report are hidden by default. Click "..." and choose "Field Display Settings."

   
4. You will find the new fields in the hidden section. Click "Move All" to display them and click "Confirm".

   
5. The report will now show the new fields.

Downline's Trading Accounts

To view their downlines' MT4 comprehensive account report extension, follow these steps:

1. Go to "Referral" and select "Clients' Report."

2. Choose "Comprehensive Account Statement" from the dropdown list.

   
3. The newly added fields for the report are hidden by default. Click "..." and choose "Field Display Settings."

   
4. You will find the new fields in the hidden section. Click "Move All" to display them and click "Confirm".

   
5. The report will now show the new fields.