Stay ahead with our latest CRM updates—discover all the new features here!
Last updated
Released Date - 17 January 2025
We’re excited to launch Trading Risk Alerts, the latest addition to our CRM marketplace, designed to help you maximize profits through proactive risk management.
With real-time email notifications on profit and loss (P&L) and key trading metrics, your team can act instantly when predetermined thresholds are reached. Stay ahead of market fluctuations with instant, actionable insights to safeguard your trading environment and optimize decision-making.
Setup and Configure Risk Alerts: Effortlessly configure alerts to match your specific business needs, whether you're monitoring individual trading accounts, symbol groups, or both.
Account Profit Alerts: Get instant notifications when a client’s trading P&L crosses predefined thresholds. This allows you to act quickly and efficiently to mitigate risks and safeguard your business.
Symbol Profit Alerts: Monitor P&L for specific symbol groups and receive alerts when thresholds are reached. Gain valuable insights into market movements and volatility while enhancing your ability to manage risks proactively.
Customize Step-Up Thresholds: Enhance your Trading Risk Alerts by setting step-up values for thresholds, ensuring you receive additional notifications as subsequent thresholds are reached. This feature allows for layered monitoring, providing deeper insights into trading activities and enabling you to take timely actions at every critical stage.
Monitoring Interval: Tailor the monitoring interval to suit your business needs. By default, the system monitors profit every 5 minutes and sends alerts that meet your configured criteria. For more volatile security groups, you have the option to shorten the interval, ensuring faster detection of market changes and a more responsive approach.
In-Built Notification Tool: Use the built-in notification system to instantly deliver trading risk alerts to the appropriate decision-makers or operational teams. This ensures timely communication, keeps key stakeholders informed, and enables swift action when it matters most.
Symbol Report: Access a symbol report that provides insights into the P&L and volume for each symbol. Pinpoint symbols that demand closer attention, allowing you to refine your risk management strategy and stay proactive.
To start using Trading Risk Alerts, you’ll need to install it via the CRM Marketplace. Follow these steps to get started:
Once the Trading Risk Alerts module has been installed, you will need to enable the respective permissions.
Read Trading Risk Alert: Provide you with view-only permissions of the Trading Risk Alert module.
Update Trading Risk Alert: Provides you with the permissions to edit the Trading Risk Alert configurations.
Once permissions have been enabled, you will be able to see the "Trading Risk Alerts" module under the "Risk Management" tab.
This feature is exclusively available for MT4 and MT5.
For optimal performance, please ensure the following settings are configured within the MT4 and MT5 Administrator platforms:
MT5 Configuration
MT4 Configuration
You can configure two types of Trading Risk Alerts:
Account Profit Alert: Get instant notifications when a client’s trading P&L crosses predefined thresholds. This allows you to act quickly and efficiently to mitigate risks and safeguard your business.
Symbol Profit Alert: Monitor P&L for specific symbol groups and receive alerts when thresholds are reached. Gain valuable insights into market movements and volatility while enhancing your ability to manage risks proactively.
To configure Account Profit Alert, follow these steps:
Fill in the respective fields:
Profit Threshold
Mandatory Field
Please enter a positive integer.
A notification will be triggered when the total Profit and Loss (P&L) of all closed orders for the trading account on the current day is greater than or equal to the specified Profit Threshold.
For example, if you set the profit threshold to $10,000, a notification will be sent when the total realized P&L for the trading account on the current day is equal to or greater than $10,000.
Profit Percentage and Minimum Profit
Profit Percentage is a mandatory field. Please enter a positive number with up to 2 decimal places.
Profit Percentage Formula: {Profit / [Today Start Balance + Today Deposit]} * 100
The Profit Percentage shows how much profit was made relative to the account’s starting balance for the day.
Minimum Profit is also a mandatory field. Please enter a positive integer.
A notification will be triggered if both of the following conditions are met:
The Profit Percentage for all closed orders on the trading account today is greater than or equal to the configured Profit Percentage.
The total profit is greater than or equal to the configured Minimum Profit.
For example, if you set the Profit Percentage to 10% and the Minimum Profit to $10,000, a notification will be sent when both the Profit Percentage exceeds 10% AND the total profit is at least $10,000.
Please note that the "Profit Threshold" and "Profit Percentage and Minimum Profit" are governed by an "OR" rule. This means that if either of the thresholds is met, a notification will be sent.
Step Up Amount
Optional Field
Please enter a positive integer.
If configured, this parameter allows you to receive additional notifications for trading accounts that have already triggered a notification under the standard rules. Specifically, the CRM will send another notification if, during the next monitoring interval, the total P/L of all closed orders for that account increases by the configured Step-Up Amount, on top of the profit amount from the initial notification.
If the step-up rule is not configured or has not been triggered, the standard rule will not trigger additional notifications for the same account on the same day after the first notification. This helps prevent spam notifications during periods of market volatility.
For example, if you set the Step-Up Amount to $5,000 and the initial notification was triggered when the profit reached a certain threshold, another notification will be sent if the profit increases by $5,000 or more after the initial notification. However, if the Step-Up Amount is not reached, no additional notifications will be sent, even if the closed P&L hits the standard rule thresholds multiple times during the day.
Fill in the Monitoring Interval.
This is a mandatory field.
Please enter a positive integer.
The field is in minutes. For example, if you set the interval to 30, the system will check for alerts every 30 minutes.
By default, the monitoring interval is set to 10 minutes. This means the system will check the database every 10 minutes to see if any alerts need to be triggered.
Select the Trading Platform Groups that the alert settings will apply to.
Make sure to select groups with the same currency. The amounts for the alert settings will be in that selected base currency.
If you choose a trading group with USD as the base currency, the menu will update to show only USD-based groups for you to choose from. The alert settings will apply in USD.
The system will only scan the trading accounts within the selected groups.
Select the Symbol Groups that the alert settings will apply to.
Symbol groups here refer to the symbol groups set up in the CRM, not the trading platform's security groups.
The system will only calculate closed orders for the symbol groups you select.
To configure Symbol Profit Alert, follow these steps:
Fill in the respective fields:
Take note that trading profits will be converted to USD for reporting and analysis.
Profit Threshold
Mandatory field.
Please enter a positive integer. The field is in USD.
This sets the profit threshold that will trigger the first notification.
If the symbol's total P&L is greater than or equal to the profit threshold set, a notification will be triggered.
For example, if you set the profit threshold for the symbol to be USD 10,000, a notification will be triggered if the total P&L for the symbol exceeds or equals USD 10,000.
The same symbol will not trigger any subsequent alerts within the same hour, even if the P&L exceeds the threshold again. This helps prevent spam notifications during periods of market volatility.
Step Up Value
Optional field.
Please enter a positive integer. The field is in USD.
If the symbol’s P&L is greater than or equal to the standard profit threshold + Step Up Amount, a notification will be triggered.
For example, if the Profit Threshold is set at $10,000 and the Step Up Amount is set to $5,000, a new alert will be triggered when the symbol’s P&L reaches $15,000.
The notification will be sent even if this occurs within the first hour after the initial alert was triggered.
Monitoring Interval
This is a mandatory field.
Please enter a positive integer.
The field is in minutes. For example, if you set the interval to 30, the system will check for alerts every 30 minutes.
By default, the monitoring interval is set to 10 minutes. This means the system will check the database every 10 minutes to see if any alerts need to be triggered.
Profit in Last 30 Minutes
Mandatory Field
Please enter a positive integer. This field is in USD.
If the profit for the symbol in the past 30 minutes meets or exceeds the threshold you set, a notification will be sent.
Please note that the Profit Threshold and Profit in Last 30 Minutes settings are governed by an "OR" rule. This means that if either the Profit Threshold or Profit in Last 30 Minutes is met, a notification will be triggered.
Select the Trading Platform Groups the Symbol Profit Alert will apply to. The system will only scan the symbols within the selected groups.
Select the Symbol Groups that the Symbol Profit Alert will apply to.
Symbol groups here refer to the symbol groups set up in the CRM, not the trading platform's security groups.
The system will only calculate P&L for the symbol groups you select.
For Account Profit Alerts, you will have the ability to edit, disable or delete your alerts.
For Symbol Profit Alerts, you can edit or disable your alerts.
Access a daily symbol report that provides insights into the P&L and volume for each symbol. Pinpoint symbols that demand closer attention, allowing you to refine your risk management strategy and stay proactive.
The data in this report is refreshed daily, providing you with accurate, real-time insights for better decision-making.
To view the report, simply click on "Symbol Report" in the side menu.
The Symbol Report will display the following data:
Symbol – Displays the symbols that have triggered the alerts.
Current P/L – Displays the closed P/L for the symbol. Data is retrieved according to the interval set for symbol alerts.
Current Volume – Displays the total lot size of all closed trades for the symbol. Data is retrieved according to the interval set for symbol alerts.
Current P/L Percentage – This is calculated using the formula: P/L Percentage = (Current P/L / Current Volume) * 100. Data is retrieved according to the interval set for symbol alerts.
Lowest Value – Records the lowest P/L value for the symbol within the day.
Highest Value – Records the highest P/L value for the symbol within the day.
Past 30 Mins P/L – Displays the total closed P/L of orders for the past 30 minutes.
Past 30 Mins Volume – Displays the total lot size of all closed orders in the past 30 minutes.
Past 30 Mins P/L Percentage – Calculated using the formula: (Past 30 Mins P/L / Past 30 Mins Volume) * 100.
You can select the trading platform for which you wish to view the symbol report by using the dropdown menu.
Additionally, you can search for specific symbols by entering the symbol name in the search bar.
Click "Save".
A popup message will appear for you to confirm your action. Click "Confirm" to proceed.
