V7.24.0 - Boost Your Prop Challenge Participation with New Promo Codes!

Learn about all the details of all our recent CRM updates here.

Released Date - 27 September 2024

We’re thrilled to introduce Promo Codes, a versatile new feature designed to amplify your marketing strategies. Whether you use them as an alternative to, or in combination with Coupons, Promo Codes offer even more ways to engage clients and boost participation in your Prop Challenges.

Here’s a quick breakdown of these two powerful tools:

• Coupons: Digital discount vouchers automatically applied to clients’ next purchase—no manual claiming required.

• Promo Codes (NEW): Unique codes that clients can manually enter at checkout to instantly unlock discounts—perfect for online marketing campaigns, referrals, or exclusive events.

This update enables easy creation of Promo Codes with options for fixed or percentage-based discounts and a range of customizable settings to align with your specific campaign goals.

Key Function Highlights

1. Flexible Promo Code Creation: Set up Promo Codes with customizable parameters such as discount type, validity period, usage limits and more.

2. Notification Tool: Easily notify specific clients, targeted client groups, or your entire client base about available Promo Codes, ensuring maximum visibility and participation with just a few clicks.

3. Easy Deactivation Controls: Maintain full control by disabling Promo Codes that were issued in error or need to be deactivated.

4. Real-Time Promo Code Usage and Performance Insights: Monitor Promo Code performance in real time, gain actionable insights, and make data-driven adjustments to boost participation and client acquisition efficiently.

1) Marketplace Installation & Permission Settings

To start using the Promo Code function, you will need to install it via the CRM Marketplace. Follow these steps:

Step 1

1. Navigate to the CRM Marketplace.

   
2. Locate and click onto "Coupons and Promo Codes".

   

Step 2

1. You will be redirected to the Coupons and Promo Code details page.

2. Click "Contact us for installation".

   

3. Fill in your details and click "Submit Request".
4. Upon receiving the request, your dedicated account manager will install the module for you.

Step 3

1. After the Promo Code function is installed, ensure the following permissions are enabled:

   • Read Coupons and Promo Codes – Grants users the ability to view coupon and promo code settings.

   • Update Coupons and Promo Codes – Grants users the ability to create and configure coupons and promo codes.

   
2. Once the necessary permissions are granted, you will be able to access the "Coupons and Promo Codes" tab.

   

2) Creation of Promo Codes

To create a Promo Code, follow these steps:

Step 1

1. Navigate to Settings > Coupon and Promo Codes.

2. Click "Create Promo Code".

   

Step 2

1. Fill in the Promo Code and Promo Code Name.

2. Select the Use Case Scenario. Currently, the only available option is Prop Trading.

3. Choose the Discount Method and enter the appropriate value:

   • Fixed Amount

   • Percentage

4. The Distribution Method is set as "Notification" by default and cannot be changed.

5. Set the Use Count Per Client:

   • Unlimited (Within Validity Period): Clients can redeem the promo code an unlimited number of times within the validity period.

   • Fixed Use Count: Specify the number of times the promo code can be redeemed.

6. Select "Allow Combined Use with Coupons":

   • This enables clients to stack promo codes with coupons.

7. Set the Validity Period:

   • Fixed Period: Specify the start and end dates.

   • Unlimited: The promo code will have no expiration.

8. Click Save to finalize the settings.

   

Step 3

1. Once the promo code has been created, the status will indicate "Not enabled".

2. To enable it, click "Enable".

   
3. Once enabled, the status will display as "Enabled," allowing anyone with the promo code to redeem it.

   

3) Notification Tool

Once you have enabled the Promo Code, you can proceed to notify your clients. To do so, follow these steps:

Step 1

1. Locate the Promo Code you wish to notify your clients of.

2. Click the "Notify" icon.

   

Step 2

1. Select the clients or client group you wish to notify.

2. Choose your preferred notification method:

   1. Email

   2. Pop-Up

3. Click "Notify".
4. Your clients will be notified of the promo code via the notification method selected.

5. You can continue to use the "Notify" function to inform more clients or client groups as needed.

4) Viewing or Editing Promo Code

Once a Promo Code has been created, you can view or edit its settings.

Please note that after the Promo Code has been enabled, further amendments to the promo code settings will no longer be possible.

To view or edit your Promo Code, follow these steps:

Step 1

1. Locate the Promo Code you wish to view or edit.

2. Click the "View" or "Edit" icon. For enabled Promo Codes, the icon will display as "View", while for Promo Codes not enabled, it will display as "Edit".

   

Step 2

1. Clicking the "View" icon will allow you to review the Promo Code settings.
2. Clicking the "Edit" icon will enable you to modify the configuration. Once edits are made, click "Save" to apply the changes.

5) Deleting Promo Codes

You can also delete Promo Codes that are not yet enabled or have been disabled.

Please note that enabled Promo Codes cannot be deleted.

To delete a Promo Code, follow these steps:

Step 1

1. Locate the Promo Code you wish to delete.

2. Click the "Delete" icon. For Promo Codes that have been enabled, the "Delete" icon will not be displayed.

   

Step 2

1. A confirmation popup will appear.

2. Click "Confirm" to proceed with the deletion.

6) Disabling Promo Codes

You can maintain control by disabling Promo Codes that may have been setup incorrectly or need to be withdrawn for any reason.

To disable a Promo Code, follow these steps:

Step 1

1. Locate the Promo Code you wish to disable.

2. Click the "Disable" icon.

   

Step 2

1. A confirmation popup will appear.

2. Click "Confirm" to proceed to disable the Promo Code.
3. Once disabled, the validity status will display "Inactive", and the status will display "Disabled". The Promo Code can no longer be used.

   

7) Promo Code Statistics

You can view the Promo Code Statistics for enabled Promo Codes by clicking the "Statistics" icon.

In the Promo Code Statistics dashboard, you will be able to view the following:

1. Total Redeemed: Indicates the total number of times the promo code has been redeemed. If a client has used the promo code twice, this count will show as 2.

2. Number of Clients: Displays the number of unique clients who have used the promo code. If a single client has redeemed the promo code multiple times, it will still count as 1.

3. Client List: A detailed list of clients who have received the promo code, along with the status of each promo code. Furthermore, you can click the "View" icon to see which Prop Challenge the promo code was used for.

   

8) Redeeming Promo Codes

1. Once a promo code is activated, any client who knows the code can redeem it.

2. When clients are notified about the promo code, they will receive an email or a pop-up notification, depending on the selected method.

   1. For pop-up notifications, a message will appear on the client portal.

      
   2. Clients can click "Learn More," which will redirect them to the notifications page where they can view the promo code.

      
3. To redeem the promo code, clients must enter it during the Prop Challenge checkout on the payment page and click "Apply". The discount will be applied automatically, and the client can proceed to purchase.

   
4. If clients do not redeem the promo code immediately, they can still access the notifications page to view past notifications and retrieve promo codes.