V5.3.0 - Marketplace - New Bonus Function

Learn about all the details of all our recent CRM updates here.

Released Date - 29 Aug 2022

Bonus Function Now Available on Marketplace

We are excited to launch a new bonus function on our CRM Marketplace.

At only USD 200 per month, you can now create campaigns, customize payout criteria and reward your clients with bonus funds to trade more with you.

Subscribe now for a 3 months free trial to explore the new bonus function.

Marketplace

Head over to our CRM Marketplace to purchase the bonus function.

1) Installation of Bonus Function

  1. Click the “3 Months Free Trial” to begin installation of the bonus function.

2) Renewal of Subscription

  1. Renewal of subscription within validity period

    • The number of months purchased will be added to the expiry date.

    • For example: Validity period ends on 28 August 2022 Purchase additional 3 months Validity period will be extended for 3 months and will end on 28 November 2022

  2. Renewal of subscription after expiry

    • The number of months purchased will be added to the payment date.

    • For example: Payment date: 15 September 2022 Purchase additional 5 months Validity period will end on 15 February 2022

General Bonus Rules

  1. Once a bonus campaign has started, you will not be able to edit the campaign details. You can only view the details or terminate the campaign.

  2. When a campaign is terminated, CRM will stop paying out any bonus to the clients even if they have met the requirements set. However, there will be no changes to clients who have already received bonus payout before the campaign is terminated. Once a campaign is terminated, you will not be able to restart the campaign. A popup notification will appear for you to confirm if you would like to proceed to terminate the campaign.

  3. The maximum time frame for each bonus campaign is 2 months. This is to allow for optimal processing of data and bonus payout to your clients. If your campaign will run for 4 months, you will need to create 2 separate campaigns (with the same configuration), each having a time frame of 2 months.

  4. You will not be able to set the bonus campaign time frame to be beyond the subscription validity of the bonus function. If the subscription for the bonus function is expiring in 2 days, you will not be allowed to create a new event with a time frame of more than 2 days. To do so, you will first need to purchase and extend your subscription.

  5. Bonus payout is not real-time and will depend on the bonus payout frequency configured for the campaign.

  6. Bonus payout frequency can be set in the following ways:

    • Every 1 day, 3 days, 5 days or 7 days

      1. For example, you set the bonus payout frequency to be every 1 day.

    • At the end of the campaign

      1. For example, you set the bonus payout frequency to be end of the event.

  7. Bonus will be paid out to clients in a single transaction. If the client deposit funds multiple times during the campaign period and triggers the bonus payout criteria, the total bonus amount will be consolidated into a lump sum amount and deposited into the client’s account.

For Example

Assume you set the bonus campaign to payout to clients bonus each time they deposit funds.

Within the campaign period, Client A deposits a total of 3 times: First Deposit: $10, Bonus $1 Second Deposit: $100, Bonus $2 Third Deposit $10, Bonus $1

The bonus amount will be consolidated into a lump sum figure of $4 ($1 + $2 + $1) and deposited into the client’s account.

  1. Bonuses can be paid out to the client in either of the following methods:

    • Deposit into client’s trading account

    • Credit into client’s trading account

    • Deposit into client’s CRM wallet

Bonus Campaign Settings

There are 2 types of bonus campaigns that can be created:

1) Deposit Bonus Campaign

  1. Bonuses will be given to the client that has deposited funds or to their uplines.

  2. This campaign is applicable to new and existing clients.

  1. Click “New Campaign”.

2) New Referral Deposit Bonus Campaigns

  1. Bonuses will be given to the client that has deposited funds, to their uplines or to the referrer.

  2. This campaign is applicable to new referred clients that has opened an account and deposited funds during the campaign time frame only.

  1. Click “New Campaign”.

Reports

Reports are consolidated and categorized based on each bonus campaign. To view the report details for a particular campaign, you will need to click onto the “Details” icon.

There are 3 different reports available:

  1. This report shows all activity that has met the bonus criteria and are due for bonus payout to the respective bonus recipients.

  2. This report can be downloaded into excel format.

  3. Report Fields

    • Campaign ID

    • Deposit Order ID

    • Deposit Amount

    • Deposit Account

    • Client Name

    • Bonus Order ID

    • Deposit Time

Report Data Flow

  1. The CRM system will record down all activity that has met the bonus criteria set for the bonus campaign in the Triggered Orders report. The data will be reflected on the Triggered Orders report depending on the Bonus Payout Frequency set:

    • Every 1 day, 3 days, 5 days or 7 days

      1. Data will be shown at the end of the bonus payout frequency.

      2. For example, if bonus payout frequency is set as 3 days. The data will only reflect on the Triggered Orders report at the start of the 4th day (i.e. 00:00H of the 4th day).

    • At the end of the campaign

      1. Data will be shown at the end of the campaign.

      2. For example, if the campaign ends on the 30 September 2022. The data will only reflect on the Triggered Orders report on 1 October 2022, 00:00H.

  2. Based on the orders generated in the Triggered Orders report, the CRM system will then calculate the bonus amount to be paid out to the respective recipients. The bonus amount will be reflected in the Bonus Report.

  3. Bonus payout will only be executed to the recipients 24 hours after bonus has been calculated in the Bonus Report. The bonus payout records will be reflected in the Bonus Payout Report.

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