15. Go Live
Last updated
Last updated
As your business enters the live operational phase, it becomes crucial to institute continuous monitoring, actively assess client requests, and conduct thorough data analysis. In this section, we will provide a step-by-step walkthrough outlining the actions required when your business goes live, and you secure your first client.
After your client completes the account registration process, you can locate the request under via Approvals > Trader Registration or IB Registration.
If your approval settings are configured as automatic, no further action is necessary at this stage. The client will gain immediate access to their CRM account upon successful registration.
In the case of manual approval settings for registration, you will need to review the client's request before they can login to the CRM.
Locate the request and click "Review".
Click "Approve".
Depending on your KYC process (as mentioned here: , your client may need to complete KYC before they can proceed to deposit or trade.
Once your client has submitted their KYC request, you will be able to view it via Approvals > KYC.
If your KYC approval settings are set to automatic, no additional action is needed. Clients automatically pass KYC upon submitting the request.
In the case of manual approval settings:
Locate the KYC request and click "Review".
Conduct client due diligence checks as per your KYC policies.
Click "Approve".
Upon approval, the client's KYC has been passed, granting them permission to proceed to deposit or trade.
If your prop challenge fee payment method is via deduction from account balance or wallet, clients must ensure they deposit sufficient funds.
Clients can submit a deposit request into their CRM wallet.
Depending on the selected deposit method and the configured approval settings, you may need to review deposit requests under Approvals > Deposit.
If manual approval is required:
Locate the deposit request and click "Review".
Verify receipt of funds on your end.
Approve the deposit request.
The approved deposit amount will be deposited into the client's CRM wallet automatically.
You can track the deposit transaction through Reports > CRM Reports > Transactions.
Depending on your configured approval setting, Prop Trading Participation requests may require your review.
If set to automatic approval, no intervention is necessary. Your clients will receive their prop trading account credentials instantly, enabling them to commence trading.
For manual approval settings, navigate to Approval > Prop Trading Participation to review requests.
Locate the request for review and click "Review".
Verify client details and confirm payment of the registration fee (if applicable).
Click "Approve".
Upon approval, clients will be able to access their prop trading account credentials via the CRM Client Portal and start trading.
You can monitor the registration fee collected for prop trading challenges via Reports > CRM Reports > Transactions.
Filter the report by type and select "Prop Trading Fee".
The report will display all registration fees paid by clients.
You can monitor the participants and their respective statuses in prop challenges by navigating to Prop Trading > Participants.
This will provide you with a comprehensive overview of each trader's performance.
If your client manages to reach the live stage of the prop challenge, you may need to review their progression to the live step, depending on the approval settings configured.
If set to automatic approval, no manual intervention is necessary. Your client can transition to the live stage and access their live trading account credentials automatically.
For manual approval settings, you will need to review the request via Approvals > Prop Trading Live Step.
Upon approval, your clients will be able to view their live trading account credentials via the CRM Client Portal and can proceed to trade in the live environment.
