Trading Account Request History

You can view the request history for all trading accounts by clicking onto “Request History”.

Request History includes the following:

Trading Account Requests

Trading Account Requests will display all trading account requests submitted by you and their respective details.

Status includes:

  1. Approved - trading account request has been approved and created.

  2. Rejected - trading account request has been rejected and no trading account was created.

  3. Pending - trading account request is still pending the broker to approve or reject.

  4. Cancelled - trading account request has been cancelled.

Update Leverage Requests

Update Leverage Requests will display all leverage change requests submitted by you and their respective details.

Status includes:

  1. Approved - update leverage request has been approved and leverage has been updated.

  2. Rejected - update leverage request has been rejected and no change is done to the leverage.

  3. Pending - update leverage request is still pending the broker to approve or reject.

  4. Cancelled - update leverage request has been cancelled.

Password Reset Requests

Password Reset Requests will display all password reset requests submitted by you and their respective details.

Status includes:

  1. Approved - reset password request has been approved, password has been reset and sent to your email.

  2. Rejected - reset password request has been rejected and password is not changed.

  3. Pending - reset password request is still pending the broker to approve or reject.

  4. Cancelled - reset password request has been cancelled.

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