CRM Client Portal User Guide
CRM Back Office User Guide (Abridged)
  • Introduction
  • Client Portal (Front-End)
  • 1. Account Registration
    • Trader Registration
    • IB Registration
    • Multi-Step Registration
    • Twilio Verify
  • 2. Login to Client Portal
  • 3. Dashboard
    • Dashboard Component
    • Become an IB
  • 4. Accounts
    • Create New Account or Bind Existing Account
    • Trading Account Operations
    • Trading Account Request History
  • 5. Funds
    • Deposit
    • Transfers
    • Withdrawals
    • Transactions
    • Request History
  • 6. Referrals
    • My Clients
    • Clients' Report
    • Commission
    • Clients' Request
    • Prop Trading Statistics
  • 7. Reports
    • Types of Reports
    • General Report Functions
  • 8. My Profile
    • User Information
    • Registration Information
    • Settings
    • Bank Card
  • 9. Prop Trading
    • View Prop Challenges
    • Participating in Prop Challenge
    • Prop Challenge Statistics
  • 10. Trading Competitions
    • View Trading Competitions
    • Participate in Trading Competitions
    • Trading Competition Leaderboard
    • Trading Competition Transactions
  • 11. Other Functionalities
    • Light and Dark Modes
    • Expand and Collapse Sidebar
    • User ID and Referral Code
    • Notifications
      • Coupons
      • Promo Codes
    • Download Centre
    • Ticketing
    • Languages
    • Logging Out
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  1. 4. Accounts

Trading Account Request History

PreviousTrading Account OperationsNext5. Funds

Last updated 4 months ago

You can view the request history for all trading accounts by clicking onto “Request History”.

Request History includes the following:

Trading Account Requests

Trading Account Requests will display all trading account requests submitted by you and their respective details.

Status includes:

  1. Approved - trading account request has been approved and created.

  2. Rejected - trading account request has been rejected and no trading account was created.

  3. Pending - trading account request is still pending the broker to approve or reject.

  4. Cancelled - trading account request has been cancelled.

Update Leverage Requests

Update Leverage Requests will display all leverage change requests submitted by you and their respective details.

Status includes:

  1. Approved - update leverage request has been approved and leverage has been updated.

  2. Rejected - update leverage request has been rejected and no change is done to the leverage.

  3. Pending - update leverage request is still pending the broker to approve or reject.

  4. Cancelled - update leverage request has been cancelled.

Password Reset Requests

Password Reset Requests will display all password reset requests submitted by you and their respective details.

Status includes:

  1. Approved - reset password request has been approved, password has been reset and sent to your email.

  2. Rejected - reset password request has been rejected and password is not changed.

  3. Pending - reset password request is still pending the broker to approve or reject.

  4. Cancelled - reset password request has been cancelled.