Deleting Prop Challenges

1. You have the capability to terminate ongoing challenges or delete upcoming and concluded challenges.

2. Challenges can be deleted if they are upcoming or have already ended. Deleting challenges will remove them fully from the CRM.

3. If a challenge is currently ongoing, a terminate icon will be visible instead of a delete icon. Terminating a challenge ensures it is no longer visible to clients, yet participants will still have access until their challenge concludes. Once there are no active participants, you can proceed to delete the challenge.

1. Deleting Prop Challenges

To delete prop challenges, follow these steps:

Step 1

Locate the prop challenge you want to delete and click "Delete."

Step 2

A popup message will appear to inform you that deleting the prop challenge will remove all historical data associated with the challenge. Click "Confirm" to proceed.

2. Terminating Challenges

To terminate a challenge, follow these steps:

1. Locate the challenge you wish to terminate and click the "Terminate" icon.

   
2. A popup notice will appear for you to confirm your action.

3. Click "Confirm" to proceed.

   
4. The challenge status will be changed to "Terminated".

   • If there are active participants for this challenge, you will not be able to delete this challenge.

   • If there are no active participants for this challenge, you will be able to see the "Delete" icon and can proceed with the deletion.

   

3. Deleting Prop Challenge Packages

You can only delete prop challenge packages for prop challenges that are upcoming. Packages for ongoing and ended prop challenges cannot be deleted.

To delete prop challenge packages, follow these steps:

Step 1

Locate the prop challenge from which you want to delete packages and click the "Settings" icon.

Step 2

1. Locate the package you wish to delete and click the "Delete" button.

   
2. A confirmation popup message will appear. Click "Confirm" to proceed with the deletion.