7. Deleting Prop Challenges

1. You have the capability to terminate ongoing challenges or delete upcoming and concluded challenges.

2. Challenges can be deleted if they are upcoming or have already ended. Deleting challenges will remove them fully from the CRM.

3. If a challenge is currently ongoing, a terminate icon will be visible instead of a delete icon. Terminating a challenge ensures it is no longer visible to clients, yet participants will still have access until their challenge concludes. Once there are no active participants, you can proceed to delete the challenge.

A) Deleting Challenges

To delete a challenge, follow these steps:

Step 1

Locate the prop challenge you want to delete and click the "..." icon and select "Delete." The "Delete" button will not be visible for prop challenges that have active participants.

Step 2

A popup message will appear to inform you that deleting the prop challenge will remove all historical data associated with the challenge. Click "Confirm" to proceed.

B) Terminating Challenges

To terminate a challenge, follow these steps:

Step 1

Locate the challenge you wish to terminate, click the "..." icon and select "Terminate Challenge".

Step 2

1. A popup notice will appear for you to confirm your action.

2. Click "Confirm" to proceed.

Step 3

The challenge status will be changed to "Terminated".

• If there are active participants for this challenge, you will not be able to delete this challenge.

• If there are no active participants for this challenge, you will be able to see the "Delete" icon and can proceed with the deletion.