Learn about all the details of all our recent CRM updates here.
Released Date - 13 September 2024
Our latest release brings more control to your KYC, compliance, and account management processes. Key updates include flexible KYC configurations, improved status management with SumSub (our integrated KYC vendor), automated owner assignment, and the ability to apply client restrictions by nationality—ensuring seamless regulatory adherence. We’ve also expanded reporting for trading competitions to improve operational efficiency. Read on for more details!
Flexible KYC Configuration: You can now decide if KYC is required when opening demo accounts, offering greater versatility in managing the client onboarding process.
Auto-Owner Assignment Based on Referral: Automatically assign a client the same "owner" as their referral, simplifying account management for your sales team.
Nationality Restrictions: Strengthen compliance by blacklisting accounts based on nationality, ensuring adherence to regulatory requirements.
Dynamic SumSub Status Updates: Modify your clients' SumSub status as needed, enabling swift responses to monitoring triggers like ID expirations.
Trading Competition Report Access: Easily export comprehensive reports, including approval lists, participant accounts, trade history, and prize details, for in-depth analysis.
Previously, under "KYC Configuration," selecting the "Create New Accounts" option mandated that clients complete KYC verification before they could create any new trading account, encompassing both live and demo accounts.
This functionality has now been enhanced and divided into two distinct options: "Create Live Account" and "Create Demo Account." This change allows brokers greater flexibility in deciding which account type requires KYC completion.
You can now automatically assign a client the same "owner" as their referral, simplifying account management for your sales team.
To do so, follow these steps:
Navigate to Settings > Login/Registration Settings.
Select the "Login/Registration Method" tab and click the "Edit" icon.
Select the default owner to be assigned.
You can select "Direct Referrer's Owner" if you wish to automatically assign the Referrer's Owner to the client.
Click "Save".
You can now strengthen compliance by blacklisting accounts based on nationality, ensuring adherence to regulatory requirements.
To do so, follow these steps:
Navigate to Settings > Blacklist.
Select the "Blacklist Nationality" tab.
Click "Create".
Enter the name of your blacklist.
Choose the nationalities to be blacklisted.
Select the restricted operations. Currently, the only option is "Prohibit Registration", which prevents clients from registering an account.
Click "Save".
For multi-step registration, the client can submit their registration request.
If trader registration approval settings are set to manual, you have the option to approve or reject the request. However, if you attempt to approve a request from a client with a blacklisted nationality, an error message saying, "Nationality is Blacklisted" will appear, and you will be unable to proceed with the approval.
If the trader registration approval settings are set to automatic, the automatic approval will fail, and a log will indicate that the client is from a blacklisted nationality. You can then proceed to reject the request.
You can now modify your clients' SumSub status as needed, enabling swift responses to monitoring triggers like ID expirations.
For subsequent modifications, you can only choose between the following options:
Verified
Verification Failed
The option "Unverified" will not be available.
You can now easily export comprehensive reports, including approval lists, participant accounts, trade history, and prize details, for in-depth analysis.
To download Trading Competition Approval List, ensure that the appropriate permissions are enabled.
Once permissions are granted, you can download the approval list by clicking the "..." icon and selecting "Download."
Furthermore, you are able to download the following Competition Statistics:
Competition Accounts
Trade History
Prize Report
To download the reports, simply click onto the "Download" icon.
If your clients attempt to register an account and their nationality is on your blacklist, they will encounter an error and will not be able to proceed with the registration.
