V7.41.0 - Commission Recalculation: Advanced Payout Management
Learn about all the details of all our recent CRM updates here.
Released Date - 17 April 2025
Managing IB commissions just got a lot easier. Our latest update introduces Commission Recalculation—a powerful tool that lets you revisit and resolve missed payouts with precision and control. This feature allows you to seamlessly recalculate and issue commission payments that were previously missed due to scenarios such as unassigned referrals, newly added product symbols, or commission schemes that were not fully configured.
You can choose to:
Automatically recalculate commissions for trades with no prior payouts, or
Manually trigger recalculations by uploading specific trade IDs—giving you full flexibility over the process.
This enhancement streamlines your back-office workflows while reinforcing trust with IBs through timely, transparent, and audit-ready payouts.
Key Function Highlights
Flexible Recalculation Methods: Auto-detect and process trades without prior payouts, or manually upload specific trade IDs for targeted recalculations.
Bulk Processing Efficiency: Save time with spreadsheet uploads for batch recalculations—streamlining operations while maintaining payout accuracy.
Adjustable Review Periods: Set custom time ranges to review anything from recent payouts to all trades since inception.
Duplicate Payout Mitigation: Automatically detects and flags previously paid trades to prevent duplicate commission payouts.
1) Permission Settings
Before using the Commission Recalculation function, you must ensure the appropriate permissions are enabled for your team members.
Recalculate Commission: This permission grants users the ability to perform commission recalculations within the system.
2) Recalculate Commissions
To recalculate commissions, follow these steps:
Recalculate Commissions
Click the "..." icon and select "Recalculate Commissions".
Choose the trading server for which you want to perform the recalculation.
Select the trade types to be recalculated:
Trades Without Commission - Trades that previously had no commission payout.
Custom Trade IDs - Specific trades selected manually by their IDs for recalculation.
Trades Without Commission
Select the Date and the Time Range.
For daily commission payout, only yesterday or earlier can be selected. The time zone follows that of the selected trading server.
For real-time commission payout, you can also select today's date. The time zone likewise follows the trading server.
The selected time range must not exceed one hour. Otherwise, an error message will appear.
Both the start and end times of the selected range must be at least 6 hours earlier than the current time.
Click "Search".
Trades with no commission payout within the selected time frame will be displayed.
You will be able to see the reason for no commission payout only for trades from the last 30 days. For older trades, the reason will not be shown.
Select the trades for which you want to recalculate commissions, then click "Recalculate Commission".
A notice will appear to inform you that the commission calculation is in progress. Once completed, you can view the details in the commission report. Click "Confirm".
Custom Trade IDs
Download the "Recalculate Commissions" Excel file.
Fill in the Unique ID / Order ID / Closed Trade ID. The terminology and Excel template will vary depending on the trading server you have selected.
Enter the trade IDs for which you wish to recalculate commissions and save the file.
Upload the completed file.
Please note the following information displayed: Process trades from only one trading server at a time. Ensure that the uploaded trades correspond to the selected trading server to avoid duplicate commission payments, as identical trade IDs may exist across different servers. We strongly recommend uploading trades that are at least 6 hours old to minimize the risk of conflicts with trades still pending processing.
You can choose whether to include trades that have already received commission payouts:
If "Yes": The system will recalculate commissions for trades that have already been paid. This may result in duplicate payouts.
If "No": The system will exclude trades that have already received commission payouts from the recalculation.
Click "Check" to proceed.
The system will validate the uploaded trade IDs. If there are any errors, they will be highlighted in the table.
You must correct all errors before proceeding with the commission recalculation.
If there are no errors, the list of trades will be displayed along with their commission payout status (whether a commission has been paid or not). For trades with no payout, the reason will also be shown.
Click "Recalculate Commission" to proceed with the recalculation.
The system will then perform the commission recalculation. You will be able to view the details in the commission report.
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