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You can revisit and resolve missed payouts with precision and control. This feature allows you to seamlessly recalculate and issue commission payments that were previously missed due to scenarios such as unassigned referrals, newly added product symbols, or commission schemes that were not fully configured.
You can choose to:
Automatically recalculate commissions for trades with no prior payouts, or
Manually trigger recalculations by uploading specific trade IDs—giving you full flexibility over the process.
This enhancement streamlines your back-office workflows while reinforcing trust with IBs through timely, transparent, and audit-ready payouts.
The Transactions Report is a key report in the CRM that provides you with a comprehensive view of all funding activities processed through the CRM. This includes deposits, withdrawals, transfers, credits, and IB commission payouts.
Using this report, you can quickly view all funding activities associated with a client’s account, helping you monitor transactional activity and ensure that funds are properly managed. The report also allows you to identify any issues or discrepancies related to funding, enabling you to take prompt action to resolve them.
You can use several functions to refine or filter the Transactions Report for better analysis, monitoring, and tracking. These functions include:
Below are the available filter options you can use to narrow down your report results:
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
You can view the total amounts deposited and withdrawn from accounts, as well as the original transaction amounts in their respective currencies. This gives you clearer insight into client funding preferences—such as whether they are transacting in USDT, ETH, or other currencies.
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
User ID
Filter by the client's User ID.
Partial match is not supported.
Name
Filter by client name.
Partial match is supported.
Filter by email address of the client.
Partial match is supported.
Phone Number
Filter by country code, phone number, or both.
Neither is mandatory— you can search using just the country code or just part of the phone number.
Partial match is supported.
Transaction ID
Filter by the transaction ID.
Partial match is not supported.
Platform
Filter by the trading platform server or CRM wallet.
Multiple selection allowed.
Type
Filter based on the transaction type: Deposit, Withdrawal, Transfer In, Transfer Out, Credit In, Credit Out, Add Bonus, Withdraw Bonus, Commission Payout, etc.
Multiple selections are allowed.
Trading Account
Filter based on trading account.
Partial match is not supported.
Wallet
Filter based on the wallet ID.
Partial match is not supported.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Associated Order Number
Filter based on the associated order number of the transaction.
Partial match is not supported.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
Currency
Filter by the trading account’s base currency.
Multiple selection is allowed.
Amount
Filter based on the amount of the transaction.
Enter minimum and maximum values to define the range.
Payment Method
Filter based on payment method of the transaction.
Multiple selection is allowed.
Withdrawal Method
Filter based on the withdrawal method of the transaction.
Multiple selection is allowed.
Payment Amount
Filter based on the payment amount of the transaction.
Enter minimum and maximum values to define the range.
Withdrawal Amount
Filter based on the withdrawal amount of the transaction.
Enter minimum and maximum values to define the range.
Previous Balance
Filter based on the previous balance of the account.
Enter minimum and maximum values to define the range.
New Balance
Filter based on the new balance of the account.
Enter minimum and maximum values to define the range.
Registration Information - Nationality
Filter based on the nationality filled in during the registration process.
Select the nationalities from the dropdown menu.
Multiple selection is allowed.
Client Group
Filter based on the client group of the client.
For more details, refer to:
Multiple selection is accepted.
Client Type
Filter based on the client type of the client: Trader or IB
Multiple selection is accepted.
CRM Reports display data generated from activities performed in the CRM:
Transactions – shows all funding activity (e.g., deposits, withdrawals, commission rebates)
Fixed Commission – shows all fixed commission rebate details
Flexible Commission – shows all flexible commission rebate details
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
The Fixed Commission Report provides you with an overview of all fixed commissions paid to your IBs and their respective statuses. This allows you to track and monitor the performance of your IBs and their downlines, ensuring transparency and accuracy in commission payouts.
You can perform multiple functions to refine or filter the Fixed Commission Report for better analysis, monitoring, and tracking. These include:
You can view failed commission payout records by clicking "Failed Commission Payouts".
The total number of records is also displayed at the button for a quick overview.
Clicking this will display a list of orders with failed commission payouts and the failure reason.
Clicking "
All deleted failed commission payout records are moved to the Recycle Bin.
Click "..." and select "Recycle Bin" to view the records.
You will see a list of all deleted records.
Below are the available filter options you can use to narrow down your report results:
The Flexible Commission Report provides you with an overview of all flexible commissions paid to your IBs and their respective statuses. This allows you to track and monitor the performance of your IBs and their downlines, ensuring transparency and accuracy in commission payouts.
You can perform multiple functions to refine or filter the Flexible Commission Report for better analysis, monitoring, and tracking. These include:
You can view failed commission payout records by clicking "Failed Commission Payouts".
The total number of records is also displayed at the button for a quick overview.
Clicking this will display a list of orders with failed commission payouts and the failure reason.
Clicking "
All deleted failed commission payout records are moved to the Recycle Bin.
Click "..." and select "Recycle Bin" to view the records.
You will see a list of all deleted records and the failure reason.
Below are the available filter options you can use to narrow down your report results:
Before using the Commission Recalculation function, you must ensure the appropriate permissions are enabled for your team members.
Recalculate Commission: This permission grants users the ability to perform commission recalculations within the system.
The Account Capital Report provides you with a comprehensive overview of all monetary transactions executed for your clients, including deposits, withdrawals, transfers, rebate, and bonus payouts. This report consolidates clients’ financial activities, allowing you to maintain detailed records of capital movements and effectively manage client accounts.
You can perform multiple functions to refine or filter the Account Capital Report for better analysis, monitoring, and tracking. The functions include:
Trading Platform Reports display data generated from activities performed in the trading platform:
Trade History – shows all completed trades
Open Positions – shows all current open positions
Pending Orders – shows all pending orders
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Swaps
Profit
Rebate
Overriding
Bonus
Total
Commission
Open Time
Close Time
Payout Time
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
Select the records and choose one of the following actions:
Retry Commission Payout
Click "Retry Commission Payout" to retry the payout.
Then click "Confirm" to proceed.
Delete
Click "Delete" to delete the failed payout record.
A notification will appear informing you that the deleted records will be moved to the Recycle Bin. Click "Confirm" to proceed.
Select the records and click "Recover Record(s)" to restore them.
The selected records will be successfully recovered.
Platform
Filter by the trading platform server or CRM wallet.
Multiple selection allowed.
Order ID
Filter by the order ID.
Partial match is not supported.
Trader
Filter by trader using the dropdown menu.
Multiple selection allowed.
You can also select traders via the referral tree view.
Additional options upon selecting traders:
Rebate
Filter based on the rebate amount.
Enter minimum and maximum values to define the range.
Group
Filter by the trading platform group.
Multiple selection is not allowed.
Commission
Filter based on the trading platform commission amount.
Enter minimum and maximum values to define the range.
Overriding
Filter based on the overriding commission amount.
Enter minimum and maximum values to define the range.
Bonus
Filter based on the same rank bonus amount.
Enter minimum and maximum values to define the range.
Total
Filter based on the total amount of IB commission payout.
Enter minimum and maximum values to define the range.
Transaction ID
Filter based on the transaction ID.
Partial match is not supported.
Account ID
Filter based on the trading account ID.
Partial match is not supported.
Volume
Filter based on the trading volume.
Enter minimum and maximum values to define the range.
Symbol
Filter based on the symbol or symbol group traded.
Select symbols or symbol groups via the dropdown menu.
Multiple selection is allowed.
Swaps
Filter based on the swaps amount.
Enter minimum and maximum values to define the range.
Profit
Filter based on the profit of the trades.
Enter minimum and maximum values to define the range.
Receiver
Filter by trader using the dropdown menu.
Multiple selection allowed.
You can also select traders via the referral tree view.
Payout Platform
Filter based on the payout platform, which refers to the platform in which the IB commission was paid to.
Multiple selection is allowed.
Commission Rules
Filter based on the commission rule assigned.
Select via the dropdown menu.
Multiple selection is allowed.
Rebate Account
Filter based on the rebate account.
Partial match is not supported.
Open Time
Filter based on the open time of the trade.
You can filter based on preset time ranges: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, Last 7 Days, Last 14 Days—or choose a custom date range.
Close Time
Filter based on the close time of the trade.
You can filter based on preset time ranges: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, Last 7 Days, Last 14 Days—or choose a custom date range.
Status
Filter based on the payout status: Failed or Success
Mutiple selection is accepted.
Failure Reason
Filter based on the failure reason of the commission payout.
Select from the available failure reasons.
Multiple selection is accepted.
To add a custom reason, enter it under “Others” and click the “+” icon.
Client Group
Filter based on the client group.
For more details, refer to
Multiple selection is accepted.
Client Type
Filter based on the client type: Trader or IB
Multiple selection is accepted.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Volume
Swaps
Profit
Rebate
Commission
Close Time
Payout Time
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
Select the records and choose one of the following actions:
Retry Commission Payout
Click "Retry Commission Payout" to retry the payout.
Then click "Confirm" to proceed.
Delete
Click "Delete" to delete the failed payout record.
A notification will appear informing you that the deleted records will be moved to the Recycle Bin. Click "Confirm" to proceed.
Select the records and click "Recover Record(s)" to restore them.
The selected records will be successfully recovered.
Platform
Filter by the trading platform server or CRM wallet.
Multiple selection allowed.
Order ID
Filter by the order ID.
Partial match is not supported.
Trader
Filter by trader using the dropdown menu.
Multiple selection allowed.
You can also select traders via the referral tree view.
Additional options upon selecting traders:
Rebate
Filter based on the rebate amount.
Enter minimum and maximum values to define the range.
Transaction ID
Filter based on the transaction ID.
Partial match is not supported.
Account ID
Filter based on the trading account ID.
Partial match is not supported.
Volume
Filter based on the trading volume.
Enter minimum and maximum values to define the range.
Symbol
Filter based on the symbol or symbol group traded.
Select symbols or symbol groups via the dropdown menu.
Multiple selection is allowed.
Swaps
Filter based on the swaps amount.
Enter minimum and maximum values to define the range.
Profit
Filter based on the profit of the trades.
Enter minimum and maximum values to define the range.
Receiver
Filter by trader using the dropdown menu.
Multiple selection allowed.
You can also select traders via the referral tree view.
Payout Platform
Filter based on the payout platform, which refers to the platform in which the IB commission was paid to.
Multiple selection is allowed.
Commission Rules
Filter based on the commission rule assigned.
Select via the dropdown menu.
Multiple selection is allowed.
Rebate Account
Filter based on the rebate account.
Partial match is not supported.
Commission
Filter based on the trading platform commission amount.
Enter minimum and maximum values to define the range.
Open Time
Filter based on the open time of the trade.
You can filter based on preset time ranges: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, Last 7 Days, Last 14 Days—or choose a custom date range.
Close Time
Filter based on the close time of the trade.
You can filter based on preset time ranges: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, Last 7 Days, Last 14 Days—or choose a custom date range.
Status
Filter based on the payout status: Failed or Success
Mutiple selection is accepted.
Failure Reason
Filter based on the failure reason of the commission payout.
Select from the available failure reasons.
Multiple selection is accepted.
To add a custom reason, enter it under “Others” and click the “+” icon.
Client Group
Filter based on the client group.
For more details, refer to
Multiple selection is accepted.
Client Type
Filter based on the client type: Trader or IB
Multiple selection is accepted.
Group
Filter by the trading platform group.
Multiple selection is not allowed.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Trading accounts from different trading platforms are segregated into separate reports.
You can switch between trading platforms by using the dropdown list and selecting the desired platform.
Below are the available filter options you can use to narrow down your report results:
Account Capital – shows all funding activity (e.g., deposits, withdrawals, credits)
Comprehensive Account Report – shows the status of trading accounts
You can navigate between the reports via the dropdown link.
Select either "Fixed Commission Report" or "Flexible Commission Report".
Click the "..." icon and select "Recalculate Commissions".
Choose the trading server for which you want to perform the recalculation.
Select the trade types to be recalculated:
Trades Without Commission - Trades that previously had no commission payout.
Custom Trade IDs - Specific trades selected manually by their IDs for recalculation.
Select the Date and the Time Range.
For daily commission payout, only yesterday or earlier can be selected. The time zone follows that of the selected trading server.
For real-time commission payout, you can also select today's date. The time zone likewise follows the trading server.
The selected time range must not exceed one hour. Otherwise, an error message will appear.
Both the start and end times of the selected range must be at least 6 hours earlier than the current time.
Click "Search".
Trades with no commission payout within the selected time frame will be displayed.
You will be able to see the reason for no commission payout only for trades from the last 30 days. For older trades, the reason will not be shown.
Select the trades for which you want to recalculate commissions, then click "Recalculate Commission".
A notice will appear to inform you that the commission calculation is in progress. Once completed, you can view the details in the commission report. Click "Confirm".
Download the "Recalculate Commissions" Excel file.
Fill in the Unique ID / Order ID / Closed Trade ID. The terminology and Excel template will vary depending on the trading server you have selected.
Enter the trade IDs for which you wish to recalculate commissions and save the file.
Upload the completed file.
Please note the following information displayed: Process trades from only one trading server at a time. Ensure that the uploaded trades correspond to the selected trading server to avoid duplicate commission payments, as identical trade IDs may exist across different servers. We strongly recommend uploading trades that are at least 6 hours old to minimize the risk of conflicts with trades still pending processing.
You can choose whether to include trades that have already received commission payouts:
If "Yes": The system will recalculate commissions for trades that have already been paid. This may result in duplicate payouts.
If "No": The system will exclude trades that have already received commission payouts from the recalculation.
Click "Check" to proceed.
The system will validate the uploaded trade IDs. If there are any errors, they will be highlighted in the table.
You must correct all errors before proceeding with the commission recalculation.
If there are no errors, the list of trades will be displayed along with their commission payout status (whether a commission has been paid or not). For trades with no payout, the reason will also be shown.
Click "Recalculate Commission" to proceed with the recalculation.
The system will then perform the commission recalculation. You will be able to view the details in the commission report.
The Reports tab gives you access to multiple reports within the CRM. These reports are organized into two main categories:
These reports display data generated from activities performed in the CRM:
Transactions – shows all funding activity (e.g., deposits, withdrawals, commission rebates)
Fixed Commission – shows all fixed commission rebate details
Flexible Commission – shows all flexible commission rebate details
These reports display data generated from activities performed in the trading platform:
Trade History – shows all completed trades
Open Positions – shows all current open positions
Pending Orders – shows all pending orders
Account Capital – shows all funding activity (e.g., deposits, withdrawals, credits)
The MT4 Comprehensive Account Report Extension goes beyond the standard MT4 report, delivering deeper insights into your clients’ trading activity and overall business performance. It enhances client monitoring through advanced data aggregation and provides essential accounting insights for more informed decision-making.
To start using the MT4 Comprehensive Account Report Extension, follow these steps:
To ensure accurate data acquisition, it is crucial to enable this option within the 'Manager-Groups-Reports' page on MT4.
Upon installation, you will be able to view these additional data fields in the Comprehensive Account Report.
The Trade History Report provides you with a comprehensive record of all trade transactions executed by your clients. This gives you valuable insights into their trading activities, enabling you to effectively monitor performance, analyze trading patterns, and make well-informed decisions regarding risk management.
You can refine or filter the Trade History Report in multiple ways for better analysis, monitoring, and tracking. The functions include:
Below are the available filter options you can use to narrow down your report results:
The Open Positions Report provides you with a complete record of all open positions held by your clients. This allows you to analyze trading patterns and effectively monitor risk exposure, helping you make informed decisions regarding your risk management strategies.
You can refine or filter the Open Positions Report in multiple ways for better analysis, monitoring, and tracking. The functions include:
Below are the available filter options you can use to narrow down your report results:
The Comprehensive Account Report provides you with a consolidated summary of all client activities, including deposits, withdrawals, and trades. This report gives you a holistic view of all transactions and activities within client accounts, helping you understand client behavior and manage accounts effectively.
You can perform multiple functions to refine or filter the comprehensive account report for better analysis, monitoring, and tracking. The functions include:
You can perform multiple functions to refine or filter the comprehensive account report for better analysis, monitoring, and tracking. The functions include:
Below are the available filter options you can use to narrow down your report results:
Comprehensive Account Report – shows the status of trading accounts
Oneself — Include only the selected trader(s).
All Downlines — Include all downlines of the selected trader(s).
All Uplines — Include all uplines of the selected trader(s).
Custom Downline — Specify a downline range starting from 0 or 1 (0 = selected trader, 1 = direct downline). Maximum downline depth: 100 levels.
Oneself — Include only the selected trader(s).
All Downlines — Include all downlines of the selected trader(s).
All Uplines — Include all uplines of the selected trader(s).
Custom Downline — Specify a downline range starting from 0 or 1 (0 = selected trader, 1 = direct downline). Maximum downline depth: 100 levels.
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
Oneself — Include only the selected trader(s).
All Downlines — Include all downlines of the selected trader(s).
All Uplines — Include all uplines of the selected trader(s).
Custom Downline — Specify a downline range starting from 0 or 1 (0 = selected trader, 1 = direct downline). Maximum downline depth: 100 levels.
Oneself — Include only the selected trader(s).
All Downlines — Include all downlines of the selected trader(s).
All Uplines — Include all uplines of the selected trader(s).
Custom Downline — Specify a downline range starting from 0 or 1 (0 = selected trader, 1 = direct downline). Maximum downline depth: 100 levels.
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
Name
Filter by client name.
Partial match is supported.
Filter by email address of the client.
Partial match is supported.
Phone Number
Filter by country code, phone number, or both.
Neither is mandatory— you can search using just the country code or just part of the phone number.
Partial match is supported.
Type
Filter based on the transaction type: Deposit, Withdrawal, Credit In, Credit Out
Multiple selections are allowed.
Order ID
Filter by the order ID.
Partial match is not supported.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
Trading Account
Filter based on trading account.
Partial match is not supported.
Group
Filter by the trading platform group.
Select from the dropdown menu.
Multiple selections are allowed.
Amount
Filter by the transaction amount.
Enter minimum and maximum values to define the range.
Comment
Filter based on the comment of the trade.
Select either "Contains" or "Begins With".
Fill in the comment.
Partial match supported.
Currency
Filter based on the currency of the transaction.
Multiple selection is accepted.
Find the MT4 Comprehensive Account Report Extension and click on it.
Initial Equity
This is the account’s equity at the start of the report timeframe, at 23:59:59 of the previous day.
Final Equity
This is the account’s equity at the end of the report timeframe, at 23:59:59 of the specified end day.
Net Equity
Net Equity = Final Equity - Initial Equity.
This offers you valuable insights on the overall performance and growth of your client’s accounts.
Net Deposit
Net Deposit = Deposit - Withdrawal.
This provides you critical insights into the inflow and outflow of funds. It offers a deeper understanding of whether clients are planning to increase or reduce their trading activity, enabling you to make informed decisions and offer tailored support.
Net Credit
Net Credit = Credit In - Credit Out.
This provides you with a comprehensive view of credit transactions, aiding in the assessment of financial relationships and obligations between you and your clients.
Symbol Groups
This data offers the total trading volume for various symbol groups, enabling you to understand your clients’ trading preferences and strategies. It equips you with the insights needed to provide customized support, ultimately enhancing the overall trading experience for your clients.
The symbol groups here refer to the symbol groups set up on your CRM for your IB commission rebate.
IB Commissions
This represents the cumulative IB Commissions for a particular trading account during the selected report timeframe. This enables you to gauge the effectiveness of your IB commission structures in attracting and retaining clients.
Moreover, it assists in monitoring the sustainability of IB commission payouts, ensuring long-term profitability within your business model.
You can filter the time frame for both Open Time and Close Time of the trades.
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Open Time
Close Price
Close Time
Stop Loss
Take Profit
Commission
Swap
Profit
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
Name
Filter by client name.
Partial match is supported.
Filter by email address of the client.
Partial match is supported.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
Phone Number
Filter by country code, phone number, or both.
Neither is mandatory— you can search using just the country code or just part of the phone number.
Partial match is supported.
Client Group
Filter based on the client group of the client.
For more details, refer to:
Multiple selection is accepted.
Order ID
Filter by the order ID.
Partial match is not supported.
User ID
Filter by the client's User ID.
Partial match is not supported.
Trading Account
Filter based on trading account.
Partial match is not supported.
Group
Filter by the trading platform group.
Select from the dropdown menu.
Multiple selections are allowed.
Type
Filter based on the trade type: Buy, Sell, Buy Limit, Sell Limit, Buy Stop, Sell Stop
Multiple selections are allowed.
Symbol
Filter based on the symbol or security group.
Select from the dropdown menu.
Multiple selections are allowed.
Volume, Open Price, Close Price, Stop Loss, Take Profit, Commission, Swap, Profit
Filter by the either of the above.
Enter minimum and maximum values to define the range.
Comment
Filter based on the comment of the trade.
Select either "Contains" or "Begins With".
Fill in the comment.
Partial match supported.
Reason
Filter based on the reason of the trade.
Multiple selections are allowed.
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Open Time
Close Price
Close Time
Stop Loss
Take Profit
Commission
Swap
Profit
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
Name
Filter by client name.
Partial match is supported.
Filter by email address of the client.
Partial match is supported.
Phone Number
Filter by country code, phone number, or both.
Neither is mandatory— you can search using just the country code or just part of the phone number.
Partial match is supported.
Client Group
Filter based on the client group of the client.
For more details, refer to:
Multiple selection is accepted.
User ID
Filter by the client's User ID.
Partial match is not supported.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Order ID
Filter by the order ID.
Partial match is not supported.
Trading Account
Filter based on trading account.
Partial match is not supported.
Group
Filter by the trading platform group.
Select from the dropdown menu.
Multiple selections are allowed.
Type
Filter based on the trade type: Buy, Sell, Buy Limit, Sell Limit, Buy Stop, Sell Stop
Multiple selections are allowed.
Symbol
Filter based on the symbol or security group.
Select from the dropdown menu.
Multiple selections are allowed.
Volume, Open Price, Stop Loss, Take Profit, Commission, Swap, Profit
Filter by the either of the above.
Enter minimum and maximum values to define the range.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
Comment
Filter based on the comment of the trade.
Select either "Contains" or "Begins With".
Fill in the comment.
Partial match supported.
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Name
Filter by client name.
Partial match is supported.
Account ID
Filter based on trading account ID.
Partial match is not supported.
Group
Filter by the trading platform group.
Select from the dropdown menu.
Multiple selections are allowed.
Currency
Filter based on the currency of the transaction.
Multiple selection is accepted.
Amount
Filter by the amount.
Enter minimum and maximum values to define the range.
Applies to the following filter criteria: Deposit, Withdraw, Commission, Swaps, Profit/Loss, Total Number of Orders, Open Volume, Close Volume, Starting Balance, Ending Balance, First Deposit Amount, Starting Equity, Ending Equity, Net Equity, Net Deposit, Net Credit, IB Commissions, Net Profit/Loss
Time of First Deposit / Created Time
Filter based on the time of first deposit.
You can filter based on preset time ranges: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, Last 7 Days, Last 14 Days—or choose a custom date range.
Client Group
Filter based on the client type of the client: Trader or IB
Multiple selection is accepted.
The Pending Orders Report provides you with a complete record of all pending orders placed by your clients. This report helps you analyze trading patterns and monitor risk, enabling you to make informed decisions on risk management strategies.
You can refine or filter the Pending Orders Report in multiple ways for better analysis, monitoring, and tracking. The functions include:
Below are the available filter options you can use to narrow down your report results:
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
Configure your filter criteria and click "Search".
Use the "And/Or" option to define how multiple filters combine.
Selecting "And" means all filter conditions must be met.
Selecting "Or" means any one of the filter conditions can be met.
Click "Add Filter Field" to select additional filter criteria.
To clear filters, click the "Reset" to clear all, or use the individual "Reset" icon next to each filter set to clear specific filters.
Choose the fields you want to display and click "Confirm".
Confirm the date range for the report.
A popup will notify you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center. For more details, refer to: Download Center
Click "Download" to save the file.
Open Time
Stop Loss
Take Profit
Click on the column header to toggle the sort order:
A down arrow indicates descending order (highest values first).
An up arrow indicates ascending order (lowest values first).
Name
Filter by client name.
Partial match is supported.
Filter by email address of the client.
Partial match is supported.
Phone Number
Filter by country code, phone number, or both.
Neither is mandatory— you can search using just the country code or just part of the phone number.
Partial match is supported.
Client Group
Filter based on the client group of the client.
For more details, refer to:
Multiple selection is accepted.
Referrer
Filter by the client’s referrer using:
Is — Select from dropdown (multiple selections allowed) or choose via the Referral Tree view
Is empty — No referrer assigned
Not empty — Referrer exists
Additional options when selecting referrers:
User ID
Filter by the client's User ID.
Partial match is not supported.
Owner
Filter by account owner using predefined options:
Clients assigned to me
Clients assigned to subordinates
Clients with no owner
Order ID
Filter by the order ID.
Partial match is not supported.
Trading Account
Filter based on trading account.
Partial match is not supported.
Group
Filter by the trading platform group.
Select from the dropdown menu.
Multiple selections are allowed.
Type
Filter based on the trade type: Buy, Sell, Buy Limit, Sell Limit, Buy Stop, Sell Stop
Multiple selections are allowed.
Symbol
Filter based on the symbol or security group.
Select from the dropdown menu.
Multiple selections are allowed.
Volume, Open Price, Stop Loss, Take Profit
Filter by the either of the above.
Enter minimum and maximum values to define the range.
Comment
Filter based on the comment of the trade.
Select either "Contains" or "Begins With".
Fill in the comment.
Partial match supported.
All Downlines — Includes every downline of the selected referrer(s)
All Uplines — Includes all uplines
Custom Downline — Set a range starting from 0 or 1 (0 = selected referrer, 1 = direct downline). Maximum downline depth: 100 levels.
You can also click "Select Other Owners" and choose from a dropdown with three tabs: Users, Teams, and Roles.
Multiple selections allowed.
