1 of 12

10. Reports

The "Reports" tab offers brokers the ability to access multiple reports within the CRM. These reports are classified into two main categories:

CRM Reports - These reports display data generated from activities done via the CRM.
- Transactions - shows all funding activity (e.g. deposit, withdrawal, commission rebates)
- Fixed Commission - shows all fixed commission rebate details
- Flexible Commission - shows all flexible commission rebate details
Trading Platform Reports - These reports display data generated from activities done via the trading platform.
- Trade History - shows all trades done
- Open Positions - shows all open positions
- Pending Orders - shows all pending orders
- Account Capital - shows all funding activity (e.g. deposit, withdrawal, credit)
- Comprehensive Account Report - shows the status of trading accounts

CRM Reports

There are 3 CRM Reports:

Transactions
Fixed Commission
Flexible Commission

Brokers can navigate between the reports via the dropdown link.

Transactions Report

The "Transactions Report" is a key report in the CRM that provides brokers with a comprehensive view of all funding activities processed through the CRM. This includes deposits, withdrawals, transfers, credits, and IB commission payouts.

By utilizing this report, brokers can quickly and easily view all funding activities associated with a client's account, enabling them to monitor transactional activity and ensure that funds are being properly managed. Additionally, the report can help brokers to identify any issues or discrepancies related to funding activity, allowing them to take prompt action to resolve any issues.

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".

Summation of Data

Brokers will be able to view the summation of all transactions data at the bottom of the report by clicking the "?" icon.
This refers to the net total amount of all transactions.

Fixed Commission Report

The Fixed Commission Report is a report that provides brokers with an overview of all fixed commissions paid to their IBs and their respective statuses. This helps brokers to track and monitor the performance of their IBs and their downlines, ensuring transparency and accuracy in commission payouts.

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

Filter

This allows brokers to easily filter out fixed commission rebates based on certain criteria.
Click onto the "Filter" icon.
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
You will be redirected to the Download Center (for more details, please refer to this section for more details: Download Center). Click "Download".

Recycle Bin

Deleted rebate failure records will be put into the Recycle Bin.
Brokers can choose to recover the deleted records by selecting them and clicking "Recover Record".

Summation of Data

Brokers will be able to view the summation of all fixed commission data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Rebate
- Overriding
- Bonus
- Total

Flexible Commission Report

The Flexible Commission Report is a report that provides brokers with an overview of all flexible commissions paid to their IBs and their respective statuses. This helps brokers to track and monitor the performance of their IBs and their downlines, ensuring transparency and accuracy in commission payouts.

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

Filter

This allows brokers to easily filter out flexible commission rebates based on certain criteria.
Click onto the "Filter" icon.
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".

Recycle Bin

Deleted rebate failure records will be put into the Recycle Bin.
Brokers can choose to recover the deleted records by selecting them and clicking "Recover Record".

Summation of Data

Brokers will be able to view the summation of all flexible commission data at the bottom of the report by clicking the "?" icon.
The total rebate amount will be shown.

Trading Platform Reports

There are 5 Trading Platform Reports:

Trade History
Open Positions
Pending Orders
Account Capital
Comprehensive Account Report

Brokers can navigate between the reports via the dropdown link.

Trade History Report

The Trade History Report offers brokers a comprehensive record of all trade transactions executed by their clients. This provides brokers with valuable insights into their clients' trading activities, allowing them to effectively monitor client trading performance, analyze trading patterns, and make well-informed decisions regarding risk management.

Brokers can perform multiple functions to refine or filter the trade history report for better analysis, monitoring and tracking. The functions include:

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".

Summation of Data

Brokers will be able to view the summation of all trades data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Commissions
- Profit
- Volume

Open Positions Report

The Open Positions Report provides brokers with a comprehensive record of all open positions held by their clients. This report enables brokers to analyze trade patterns and effectively monitor their risk exposure, empowering them to make informed decisions regarding risk management strategies.

Brokers can perform multiple functions to refine or filter the open positions report for better analysis, monitoring and tracking. The functions include:

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".

Summation of Data

Brokers will be able to view the summation of all open positions data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Profit
- Volume

Pending Orders Report

The Pending Orders Report provides brokers with a comprehensive record of all pending orders placed by their clients. This report facilitates brokers in analyzing trade patterns and monitoring risk, empowering them to make informed decisions regarding risk management strategies.

Brokers can perform multiple functions to refine or filter the pending orders report for better analysis, monitoring and tracking. The functions include:

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".

Summation of Data

Brokers will be able to view the summation of all open positions data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Profit
- Volume

Account Capital Report

The Account Capital Report provides a comprehensive overview of all monetary transactions executed for clients, encompassing deposit, withdrawal, transfer, rebate, and bonus payout records. This report captures and consolidates the financial activities of clients, allowing brokers to maintain a detailed record of capital movements and effectively manage client accounts.

Brokers can perform multiple functions to refine or filter the account capital report for better analysis, monitoring and tracking. The functions include:

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
You will be redirected to the Download Center (for more details, please refer to this section for more details: Download Center). Click "Download".

Summation of Data

Brokers will be able to view the summation of all account capital transactions at the bottom of the report by clicking the "?" icon.
The data shows the net total amount of all transactions.

Comprehensive Account Report

The Comprehensive Account Report offers brokers a consolidated summary of all client activities, including deposits, withdrawals, and trades. This provides brokers with a comprehensive view of all transactions and activities that have taken place within client accounts, facilitating a holistic understanding of client behavior and helping in effective account management.

Brokers can perform multiple functions to refine or filter the comprehensive account report for better analysis, monitoring and tracking. The functions include:

Download

This allows broker to export the data into an excel file for better analysis.
Click the "Download" icon.

Summation of Data

Brokers will be able to view the summation of all comprehensive account data at the bottom of the report by clicking the "?" icon.

MT4 Comprehensive Account Report Extension

The MT4 Comprehensive Account Report Extension goes beyond the standard MT4 report, offering insights into your clients' trading and business performance. It enhances client monitoring by providing advanced data aggregation and essential accounting insights.

A) Marketplace Installation & Permission Settings

To start using the MT4 Comprehensive Account Report Extension, follow these steps:

B) MT4 Settings

To ensure accurate data acquisition, it is crucial to enable this option within the 'Manager-Groups-Reports' page on MT4.

C) New Data Fields

The following data fields are now accessible through the MT4 Comprehensive Report Extensions:

D) Back Office Report

To view the report, follow these steps:

Once the MT4 comprehensive account report extension has been installed on your CRM, you can view it via Reports > Trading Platform Reports > Comprehensive Account Report.

To view the newly added report fields, click "..." and "Field Display Settings".
All the newly added fields will be hidden by default. You can add them all into the display fields by clicking "Move All".
Your report will now show the newly added fields accordingly.

Fixed Commission Report

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

View Details

Brokers can view the details of the following by clicking onto the "View" icon.
- Order ID - details of the Order ID will be shown
- Trader - you will be redirected to the client's details page
- Receiver - you will be redirected to the client's details page

Search Bar

This allows brokers to quickly search for fixed commission record by the Order ID.

Rebate Failure Records

Brokers will be able to view all failed rebate records by clicking onto "Rebate Failure Records".
The failure reason is provided for each failed rebate record for brokers to investigate and rectify.
Brokers can also select the failed rebate records and click "Rebate Again" or "Delete".
1. Rebate Again - this will trigger the CRM to retry the rebate once more.
2. Delete - this will delete the failed rebate records and put them into the recycling bin.

Date Range

This allows brokers to filter fixed commission data based on a specific time frame. This feature provides brokers with the flexibility to easily search for fixed commission rebates that have occurred within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out fixed commission rebates based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: Download Center). Click "Download".

Recycle Bin

Deleted rebate failure records will be put into the Recycle Bin.
Brokers can choose to recover the deleted records by selecting them and clicking "Recover Record".

Summation of Data

Brokers will be able to view the summation of all fixed commission data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Rebate
- Overriding
- Bonus
- Total

Trade History Report

Brokers can perform multiple functions to refine or filter the trade history report for better analysis, monitoring and tracking. The functions include:

Search Bar

This allows brokers to quickly search for trade records via the order ID.

Date Range

This allows brokers to filter trades data based on a specific time frame. This feature provides brokers with the flexibility to easily search for transactions that have occurred within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers will be able to filter the date range for both Open Time and Close Time by clicking onto the "Date Range" icon.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out trades based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: ). Click "Download".

Summation of Data

Brokers will be able to view the summation of all trades data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Commissions
- Profit
- Volume

Pending Orders Report

Brokers can perform multiple functions to refine or filter the pending orders report for better analysis, monitoring and tracking. The functions include:

Search Bar

This allows brokers to quickly search for pending order records via the order ID.

Date Range

This allows brokers to filter pending orders data based on a specific time frame. This feature provides brokers with the flexibility to easily search for pending orders within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out pending orders based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: ). Click "Download".

Summation of Data

Brokers will be able to view the summation of all open positions data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Profit
- Volume

Account Capital Report

Brokers can perform multiple functions to refine or filter the account capital report for better analysis, monitoring and tracking. The functions include:

Search Bar

This allows brokers to quickly search for account capital records via the order ID.

Date Range

This allows brokers to filter account capital data based on a specific time frame. This feature provides brokers with the flexibility to easily search for account capital transactions within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out account capital data based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: Download Center). Click "Download".

Summation of Data

Brokers will be able to view the summation of all account capital transactions at the bottom of the report by clicking the "?" icon.
The data shows the net total amount of all transactions.

Transactions Report

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

Search Bar

This allows brokers to quickly search for transactions for a particular client either by the name or the email address the client.

Date Range

This allows brokers to filter transaction data based on a specific time frame. This feature provides brokers with the flexibility to easily search for transactions that have occurred within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out transactions based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: ). Click "Download".

Summation of Data

Brokers will be able to view the summation of all transactions data at the bottom of the report by clicking the "?" icon.
This refers to the net total amount of all transactions.

Open Positions Report

Brokers can perform multiple functions to refine or filter the open positions report for better analysis, monitoring and tracking. The functions include:

Search Bar

This allows brokers to quickly search for open position records via the order ID.

Date Range

This allows brokers to filter open positions data based on a specific time frame. This feature provides brokers with the flexibility to easily search for open positions within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out open positions based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: ). Click "Download".

Summation of Data

Brokers will be able to view the summation of all open positions data at the bottom of the report by clicking the "?" icon.
The data shown includes:
- Swaps
- Profit
- Volume

Flexible Commission Report

Brokers can perform multiple functions to refine or filter the transactions report for better analysis, monitoring and tracking. The functions include:

View Details

Brokers can view the details of the following by clicking onto the "View" icon.
- Order ID - details of the Order ID will be shown
- Trader - you will be redirected to the client's details page
- Receiver - you will be redirected to the client's details page

Search Bar

This allows brokers to quickly search for flexible commission record by the Order ID.

Rebate Failure Records

Brokers will be able to view all failed rebate records by clicking onto "Rebate Failure Records".
The failure reason is provided for each failed rebate record for brokers to investigate and rectify.
Brokers can also select the failed rebate records and click "Rebate Again" or "Delete".
- Rebate Again - this will trigger the CRM to retry the rebate once more.
- Delete - this will delete the failed rebate records and put them into the recycling bin.

Date Range

This allows brokers to filter flexible commission data based on a specific time frame. This feature provides brokers with the flexibility to easily search for flexible commission rebates that have occurred within a specific period, allowing them to quickly and accurately identify any relevant data they require.
Brokers can filter the date range by the following methods:
- Manually select the time frame.
- Select the timeframe based on the pre-set periods.

Refresh

This allows brokers to refresh the report to retrieve the latest data.

Filter

This allows brokers to easily filter out flexible commission rebates based on certain criteria.
Click onto the "Filter" icon.
Configure your filter criteria and click "Search".
Click "Add filter field" and select the filter fields you require.

Field Display Settings

This allows brokers to select the columns of the report that they wish to view and hide those that are unnecessary.
Click the "..." icon and select "Field Display Settings".
Select the fields you wish to display and click "Confirm".

Download

This allows broker to export the data into an excel file for better analysis.
Click the "..." icon and select "Download".
A popup notice will appear showing the timeframe of the report to be downloaded. Amend the timeframe if necessary and click "Confirm".
A popup notice will appear to inform you that the data is being generated. Click "Confirm" to proceed to the Download Center.
You will be redirected to the Download Center (for more details, please refer to this section for more details: ). Click "Download".

Recycle Bin

Deleted rebate failure records will be put into the Recycle Bin.
Brokers can choose to recover the deleted records by selecting them and clicking "Recover Record".

Summation of Data

Brokers will be able to view the summation of all flexible commission data at the bottom of the report by clicking the "?" icon.
The total rebate amount will be shown.