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Brokers will be able to perform the following functions:
Brokers have the ability to perform bulk operations on trading accounts to increase efficiency. This means that they can perform the same action on multiple trading accounts simultaneously.
To perform a bulk operation, select the trading accounts. Brokers will see the list of bulk operations.
Follow the respective steps for each bulk operation:
You will be redirected to the batch operation page. (Please refer to this section for more details: Batch Operation).
Brokers will be able to view the reports for the trading account. The following reports are available:
Deposit / Withdrawal
Trade History
Open Positions
Pending Orders
The following functions are available for each report:
Date Range Filter
Summation of Data
The Trading Accounts tab provides broker with an overview of all their client's trading accounts.
Upon confirming to proceed with the bulk operation, a popup notice will appear to inform you that the batch operation is being processed. Click "Confirm" to view the batch operation status.
Modify Leverage
This will bulk modify the leverage of the trading accounts you have selected.
Modify Group
This will bulk change the group of the trading accounts you have selected.
Modify Account Type
This will bulk change the account type of the trading accounts you have selected.
Credit
This will bulk credit in or out funds from the trading accounts you have selected.
Select "Credit In" or "Credit Out".
Fill in the credit amount.
Key in your comment.
Select "Send notification email to your client" if you want the client to be notified via email.
Deposit
This will bulk deposit funds into the trading accounts you have selected.
You can select between "Deposit" or "Batch Deposit".
Deposit - this will deposit funds only to the trading accounts you have selected.
Fill in the deposit amount.
Key in your comment.
Select "Send notification email to your client" if you want the client to be notified via email.
Batch Deposit - this provides you with an alternative method to bulk deposit funds.
Download the "Batch_Deposit_Template" file.
Fill in the excel template with the respective details.
Upload the file.
Click "Send notification email to the client" if you want the client to be notified via email.
Withdraw
This will bulk withdraw funds from the trading accounts you have selected.
You can select between "Withdraw" or "Batch Withdraw".
Withdraw - this will withdraw funds only to the trading accounts you have selected.
Fill in the withdrawal amount.
Key in your comment.
Select "Send notification email to your client" if you want the client to be notified via email.
Batch Withdraw - this provides you with an alternative method to bulk deposit funds.
Download the "Batch_Withdrawal_template" file.
Fill in the excel template with the respective details.
Upload the file.
Click "Send notification email to the client" if you want the client to be notified via email.
Modify Login Status
This will bulk change the login status of the trading accounts you have selected.
Select "Enable" or "Disable.
Enable - client will be able to login to the trading account.
Disable - client will not be able to login to the trading account.
Modify Trading Status
This will bulk change the trading status of the trading accounts you have selected.
Select "Enable" or "Disable".
Enable - client will be able to trade with the trading account.
Disable - client will not be able to trade with the trading account.
Enable One-Time-Password (OTP)
This will bulk enable or disable OTP for the trading accounts you have selected.
Select "Yes" or "No".
Send Reports
This will bulk enable or disable sending reports for the trading accounts you have selected.
Select "Yes" or "No".
Delete
This will bulk delete the trading accounts you have selected.
Bind Clients
This refers to the client that the trading account is binded to.
Brokers can amend this by following the steps below:
Select the client.
Rebate Customer
Brokers can amend this by following the steps below:
Select the client.
Deposit
Brokers can deposit funds into the trading account by following the steps below:
Fill in the amount to be deposited.
Key in your comment.
Click "Send notification email to the client" if you want the client to be notified via email. You can select the langauge of the email too.
Withdraw
Brokers can withdraw funds from the trading account by following the steps below:
Fill in the amount to be withdrawn.
Key in your comment.
Click "Send notification email to the client" if you want the client to be notified via email. You can select the language of the email too.
Credit
Brokers can credit in or out funds from the trading account by following the steps below:
Select "Credit In" or "Credit Out".
Fill in the amount to credit in or out.
Key in your comment.
Click "Send notification email to the client" if you want the client to be notified via email. You can select the langauge of the email too.
Password
Brokers can change the password of the trading account by following the steps below:
Select "Master Password" or "Investor Password".
Key in the new password.
Confirm the new password by keying it in again.
Click "Send notification email to the client" if you want the client to be notified via email. You can select the language of the email too. The email sent to the client will contain the new password for the trading account.
Delete
Brokers can delete the trading account by following the steps below:
Brokers can create trading accounts for clients.
To do so, brokers can choose between two options:
Bind new trading account to new client.
Bind new trading account to an existing client.
Click "Open an account".
Select "Add new clients and bind" and select "New Trader" or "New IB".
Fill in the new client's information. The fields are the same as creating a new client (please refer to this section for more details: ).
Fill in the trading account information:
Group - this refers to the trading platform groups.
Master Password - this refers to the master password of the account which gives the trading account full trading rights.
Trading Status - this refers to the trading status of the account. The available status are:
Enabled - trading is enabled for the trading account.
Disabled - trading is disabled for the trading account and the client will not be able to execute any trades.
Click "Confirm".
Click "Open an account".
Select "Bind existing clients".
Fill in the trading account information:
Group - this refers to the trading platform groups.
Master Password - this refers to the master password of the account which gives the trading account full trading rights.
Trading Status - this refers to the trading status of the account. The available status are:
Enabled - trading is enabled for the trading account.
Disabled - trading is disabled for the trading account and the client will not be able to execute any trades.
Click "Confirm".
Select the leverage you wish to change to and click "Confirm".
Select the group you wish to change to and click "Confirm".
Select the account type you wish to change to and click "Confirm".
A popup notice will appear. Click "Confirm" to proceed.
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Click "Confirm".
Confirm your action by clicking "Confirm".
Click the "Edit" icon.
Click "Confirm".
This refers to the client that will receive IB commission from the trades done by this trading account (please refer to this section for more details: ) By default, this field will be left empty. IB commission from the trades done by this trading account will be rebate to the client it is bind to.
Click the "Edit" icon.
Click "Confirm".
Click "Deposit".
Click "Save". Funds will automatically be deposited into the trading account.
Click "Withdraw".
Click "Save". Funds will automatically be withdrawn from the trading account.
Click "Credit".
Click "Save". Funds will automatically be credited in or out of the trading account.
Click "Password".
Click "Save". The password of the trading account will be changed.
Click "Delete".
A popup notice will appear to inform brokers that data cannot be restored once the trading account is deleted. Click "Confirm" to proceed.
Platform - this refers to the Trading Account Platform. Brokers will be able to select from the list of trading account platforms connected to the CRM (please refer to this section for more details: )
Account Type - this refers to the trading account type setup on the CRM (please refer to this section for more details: )
Leverage - this refers to the leverage for the trading account.
Investor Password - this refers to the investor password of the account which gives the trading account view-only rights.
Send notification email to the client - selecting this option will send the trading account credentials to the client via email upon successful creation. Brokers can select the langauge of the email to be sent.
Select the client you wish to bind the new trading account to.
Platform - this refers to the Trading Account Platform. Brokers will be able to select from the list of trading account platforms connected to the CRM (please refer to this section for more details: )
Account Type - this refers to the trading account type setup on the CRM (please refer to this section for more details: )
Leverage - this refers to the leverage for the trading account.
Investor Password - this refers to the investor password of the account which gives the trading account view-only rights.
Send notification email to the client - selecting this option will send the trading account credentials to the client via email upon successful creation. Brokers can select the langauge of the email to be sent.
Brokers will be able to view and edit the details of the trading accounts by selecting the respective client and clicking the "View" icon.
You will be able to view all details in relation to the trading account:
Brokers will be able to view the CRM information of the trading account. The following information will be displayed:
Brokers will be able to amend the information by following the steps below:
Click the "Edit" icon.
The following information can be amended:
CRM Account Type
Rebate
Yes - trades done from this trading account will be considered for IB commission rebates.
No - trades done from this trading account will not be considered for IB commission rebates (i.e. all trades will not result in any IB commissions).
Allow CRM Deposit
Yes - clients and brokers will be able to deposit funds into the trading account via CRM. By default, this will be enabled and the "Deposit" button will be shown.
No - clients and brokers will not be able to deposit funds into the trading account via CRM. Selecting "No" here will result in the "Deposit" button to be hidden. Similarly, clients will not be able to submit deposit requests to this trading account via the CRM Client Portal.
Allow CRM Withdrawal
Yes - clients and brokers will be able to withdraw funds from the trading account via CRM. By default, this will be enabled and the "Withdraw" button will be shown.
No - clients and brokers will not be able to withdraw funds from the trading account via CRM. Selecting "No" here will result in the "Withdraw" button to be hidden. Similarly, clients will not be able to submit withdrawal requests for this trading account via the CRM Client Portal.
Allow Transfer
Yes - client will be able to transfer funds from or to this trading account via the CRM client portal. By default, this will be enabled.
No - client will not be able to transfer funds from or to this trading account via the CRM client portal. Selecting "No" here will result in this trading account being hidden from "Source Account" and "Target Account" when clients are transferring funds on the CRM client portal.
Click the "Save" icon.
Brokers will be able to view the trading platform information of the trading account. The following information will be displayed:
Brokers will be able to amend the information by following the steps below:
Click the "Edit" icon.
You will be able to amend the following information:
Name in Trading Platform
Email in Trading Platform
Leverage of Trading Account
Group of Trading Account
Login Status
Enabled - client will be able to login to their trading account
Disabled - client will not be able to login to their trading account
Trading Status
Enabled - client will be able to trade
Disabled - client will not be able to trade
Comment
Agent Account - this refers to the agent account ID of the trading account in which commissions are paid out to. Agent commissions are set on the trading platform and not on the CRM.
Lead Source
Allow to Change Password - selecting this option allows the client to change their trading account password from the trading platform.
Send Reports - selecting this option enables the trading platform to send out trading statements to the client.
Enable One-Time-Password - selecting this option will require clients to input OTP before logging into the trading account.
Click the "Save" icon.
Brokers can perform multiple functions to refine or filter the trading account data for better analysis, monitoring and tracking. The functions include:
