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14. Trading Competition

Get ready to excite your traders with The Trading Competition module. Amp up the trading thrill by hosting trading competitions for your traders to battle it out for the top spot and win enticing prizes. Launch competitions with unprecedented ease complete with leadership boards and the flexibility to automatically distribute rewards. Install the module today and create an electrifying experience for your traders! Please note that Trading Competition is currently available for MT4 and MT5 only.

Marketplace Installation & Permission Settings

To begin using the Trading Competition module, follow these steps:

Go to the CRM Marketplace.
Find the Trading Competition module and click on it.

You will be directed to the details page where you can learn more about this feature.
To initiate the installation, please get in touch with your dedicated account manager.

Once the installation is complete, you will need to configure the necessary permissions.
After granting the required permissions, you will find "Trading Competition" in the Back Office navigation menu.

Trading Competition Menus

In the Trading Competition module, you'll find two side menus:

Competition Settings: This section allows you to set up and configure your trading competitions according to your preferences and requirements.
Competition Statistics: Here, you can access detailed statistics for each competition, including information on participant numbers, rankings, prize reports, and more.

Creating Trading Competitions

To create a new trading competition, you will need to complete the following steps:

Create & Configure Competition Settings
Configure Competition Banner

A) Create & Configure Competition Settings

To create and configure competition settings, follow these steps:

Navigate to Competition Settings menu.
Click "New Competition".

Fill in the following details:
- Competition Name
- Trading Server
Select registration fee and fill in the amount if you wish to charge clients a registration fee before they can participate in the trading competition. There are 2 payment methods:
- Prepayment of Registration Fee: Clients will be redirected to the deposit page to make the payment.
- Deduct Registration Fee from Competition Account Balance: The registration fee will be directly deducted from the trading account selected by the client for the competition.
Fill in the description. This section is for you to provide more information on the registration fee. If no registration fee is set, you will not need to fill this in.

Select the Client Portal Leadership Display Range.
- This allows you to select the number of rankings you wish to make available to your clients.
- The available options are: Top 3, Top 5, Top 10, Top 20 or Top 30.
Select the Ranking Rule.
- Currently, only profit percentage is available.
- Profit Percentage = [End Balance - (Initial Balance + Deposit During Campaign)] / [Initial Balance + Deposit During Campaign] x 100%
Setup the Prize Settings.
- Competition prizes are paid out in a fixed amount.
- Specify how much you wish to pay out for the top ranks.
- You can choose to payout as many ranks as required by clicking the "Add" button.

Fill in the Following:
- Campaign Time Zone
- Competition Time Frame: This is the period during which the competition is ongoing.
- Registration Time Frame: This is the period during which clients can register for the competition.
Selec how you want the prize to be paid out:
- Trading Account Balance
- Trading Account Credit
- CRM Wallet
Select the Prize Payout Method:
- Automatic: You will need to set the prize payout time. At this designated time, the prizes will automatically be paid out to the clients.
- Manual: You will need to manually payout the prizes to your clients.
Click Save.

B) Configure Competition Banner

To configure the competition banner, follow these steps:

After creating and configuring the new competition, click the "Settings" icon.

Upload the cover thumbnail and campaign poster.
Enter the campaign details in the respective languages.
Click the "Save" button to save your configuration.

Trading Competitions Operations

A) Viewing Trading Competition Details

To view trading competition details, follow these steps:

Locate the trading competition you want to view.
Click on the "View" icon.
The competition details will be displayed for your reference.

B) Editing Trading Competition Details

You can edit the following settings for trading competitions:

Trading Competition Banner & Description

You can edit the competition banner and description for upcoming and enrolling trading competitions. Enrolling means that the registration window is currently available for clients to join.
Please note that competitions that have already ended cannot have their banner and description modified.
To edit the competition banner and description, simply follow these steps:
1. Find the competition you wish to modify and click the "Settings" icon.
2. Make the desired changes.
3. Click "Save."

Trading Competition Settings

You have the option to adjust competition settings, but this is only applicable to upcoming competitions.
Competitions that are currently enrolling or have ended cannot have their settings altered.
You will be able to amend all settings except for the trading server and registration fee settings.
To make changes to the settings, just follow these steps:
1. Locate the competition you want to adjust and click the "Edit" icon.
2. Make the necessary modifications.
3. Click "Save."

C) Deleting Trading Competitions

You can only delete upcoming or ended trading competitions.
Competitions that are currently enrolling or ongoing cannot be deleted.
To delete a trading competition, follow these steps:
1. Find the competition you want to delete and click the "Delete" icon.
2. You will receive a prompt that deleting the competition will also erase all historical data associated with it. Click "Confirm" to proceed.

D) Assigning Trading Competition Module to Client Groups

You can specify which client groups have access to the trading competition module, allowing for targeted participation based on client segmentation.

To do so, simply enable or disable the "Trading Competition" permissions for your client groups.

Competition Statistics

Under the Competition Statistics menu, you can access the following details:

Competition Accounts

This provides a list of clients who have registered for the trading competition.
To view this list, simply locate the trading competition you're interested in and click the "Competition Accounts" icon.
You'll see details such as the trading account ID, client names, and the payment method used for the competition.
You also have the option to suspend trading accounts from the competition; to do this, locate the client and click "Suspend."
Once an account is suspended, the client will not appear on the leaderboard and will see that their account is suspended. Their profit percentage will be empty.
You can re-enable the suspended account by clicking the "Activate" button.

Leaderboard

The leaderboard displays the rankings of your clients based on their profit percentages.
To view the leaderboard, find the trading competition you want to check and click the "Leaderboard" icon.
The leaderboard is updated every 3 hours, and you can see the last updated time.

Trade History

To access the trade history, locate the trading competition and click the "Trade History" icon.
You can view the trade history of all participants in the trading competition.

Prize Report

The prize report reveals the awards given to the top-ranking traders.
To view the prize report, locate the trading competition you're interested in and click the "Prize Report" icon.
If prize payout is set to be automatic, prizes will be paid to traders on the scheduled settlement date. You will be able to see the payout status accordingly as well.
If prize payout is set to be manual, you will be able to see the list of prizes to be paid. To payout prizes, follow these steps:
- Select the traders.
- Click "Payout".
- You'll be able to see the payout status respectively.
- If any of the payout failed, you can repeat the process to retry payout.

Trading Competitions Approval Settings

You can customize the approval settings for trading competition participation requests from your clients.
The available approval settings are:
- Automatic - all requests submitted will be automatically approved. Your client can start trading and compete in the trading competition immediately after registering. For Automatic approval settings, you can choose the request types that will be automatically approved. The available options include:
  1. No Registration Fee
  2. Prepayment of Registration Fee (Online Payment Only)
  3. Deduct Registration Fee from Competition Account Balance
  For instance, if you select "No Registration Fee," it implies that all requests to participate in trading competitions with no registration fee will be automatically processed, while others will still need manual review from you.
- Manual - all requests submitted will be forwarded to you. Your client must await your review and approval before they can participate in the trading competition.

To review the requests, follow these steps:

Go to Approval > Trading Competition.
Find the request you want to review and click "Review."

You can choose to either "Approve" or "Reject" the request.

Trading Competition Reports

New filter types have been added for trading competitions:
- Trading Competition Bonus
- Trading Competition Registration Fee
Streamline your reporting by utilizing these filters for trading competition-related data.
In the Transactions Report on CRM Back Office, you will be able to filter the report accordingly.