> For the complete documentation index, see [llms.txt](https://reference-guide.gitbook.io/crm-back-office-user-guide-full/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reference-guide.gitbook.io/crm-back-office-user-guide-full/crm-back-office-user-guide-full-cn/17.-settings/client-portal-security-settings/failed-login-attempt-limit.md).

# Failed Login Attempt Limit

You can define limits on failed login attempts for both clients and admins, triggering automatic account suspension after repeated failures to mitigate security risks.

### <mark style="color:red;">1. Setting Up Failed Login Attempt Limit</mark>

To setup failed login attempt limit, follow these steps:

{% stepper %}
{% step %}

#### Navigate to Security Settings

1. Navigate to Settings > Security Settings.
2. Click the "Edit" icon.<br>

   <figure><img src="/files/kPbAdDFSEz5vyyo2dIX9" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

#### Configure Failed Login Attempt Limit

1. Fill in the maximum failed login attempts allowed.
2. Click "Save".<br>

   <figure><img src="/files/mqP6KTlXEijgx2LyuNyR" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

### <mark style="color:red;">2. Application</mark>

1. When your client or admin user's login attempt has failed, they will see a notification to inform them of the remaining number of attempts remaining.\
   \
   &#x20;![](https://reference-guide.gitbook.io/~gitbook/image?url=https%3A%2F%2F2882407036-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FtcPc3eNiDR0XV3sykf6H%252Fuploads%252FINcerCnft2h81SfmJcj4%252Fimage.png%3Falt%3Dmedia%26token%3D70728e86-c841-446b-9517-50d5b8370ff7\&width=300\&dpr=4\&quality=100\&sign=88dd1386\&sv=2)<br>
2. If the failed login attempt reaches the maximum limit configured, a notification will be displayed to inform the client or admin user that their account has been suspended. \
   \
   ![](https://reference-guide.gitbook.io/~gitbook/image?url=https%3A%2F%2F2882407036-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FtcPc3eNiDR0XV3sykf6H%252Fuploads%252FIwOpJqpJakWqSJuDXDtP%252Fimage.png%3Falt%3Dmedia%26token%3D917b0612-352b-4824-b8f2-716f34d0566b\&width=300\&dpr=4\&quality=100\&sign=86976a34\&sv=2)<br>
3. To enable the account, you will need to do the following:
   1. For client accounts, locate the account under the "Clients" list and click the "Unsuspend" icon.

      <figure><img src="https://reference-guide.gitbook.io/~gitbook/image?url=https%3A%2F%2F2882407036-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FtcPc3eNiDR0XV3sykf6H%252Fuploads%252FzEfjaoh8q7kqDiP8jQEn%252Fimage.png%3Falt%3Dmedia%26token%3D535d4a74-e5a4-461c-8e35-0ef06d29b8d3&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=9215a930&#x26;sv=2" alt=""><figcaption></figcaption></figure>
   2. For user accounts, under "User Management", click the "Filter" icon and select "Suspended" as the Account Status. You will see a list of suspended users. Locate the user you wish to enable and click the "Unsuspend" icon.

      <figure><img src="https://reference-guide.gitbook.io/~gitbook/image?url=https%3A%2F%2F2882407036-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FtcPc3eNiDR0XV3sykf6H%252Fuploads%252FVUp5urzu9DWYbF1OQ03M%252Fimage.png%3Falt%3Dmedia%26token%3D92656920-bdf5-4252-a967-fce3fb8761de&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=875df134&#x26;sv=2" alt=""><figcaption></figcaption></figure>


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