# Application

1. Once AirCall setup has been completed, you will be able to call your clients directly from the CRM.

2. On the Clients & Leads page, there will be a “call” icon beside “Phone Number”. You will only see the call icon if “Phone Number” is a visible column in your report.<br>

   <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FeU9LIMbUVlOALmu14xOW%2Fimage.png?alt=media&#x26;token=e62b0ce0-80f8-43e1-969b-4a9c2fb19b78" alt=""><figcaption></figcaption></figure>

   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FW3bKawfgPeVTNBGQiSyH%2Fimage.png?alt=media\&token=187d3b83-60b6-4600-bd21-405ab43a7a16)

3. Similarly, on the Tickets module, you will be able to call your clients directly from the CRM portal by clicking onto the “Call” icon.<br>

   <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FihLz2AL9jgUBYKEgxDuk%2Fimage.png?alt=media&#x26;token=bde5e541-85e9-4eaf-b1c0-9bd560c15db3" alt=""><figcaption></figcaption></figure>

4. When you click onto the “Call” icon, you will need to login to your AirCall account.\
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FnLGHgkbKv2u6jCKDNYrw%2Fimage.png?alt=media\&token=bff2af7c-11f8-4c67-93b1-ed34c9307ef9)

5. Select the language preferred and click “Next”.\
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FA0me8XLvxWny4Kb2KDzQ%2Fimage.png?alt=media\&token=b4f100b5-5517-464a-9a76-95ddd9656633)

6. A number pad will appear and the client / lead’s phone number will be entered automatically by default.\
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FKB5sgpPakEWN9pQnPBNl%2Fimage.png?alt=media\&token=becdd70b-0bad-400c-ac41-81a4c1af5138)

7. Click “Call” to call the client / lead.
