Document Verification & Authentication

Document Verification

You are able to conduct document verification for your clients via SumSub (please refer to this section for more details: SumSub Settings).

Step 1

1. On the Client Details Page, navigate to "KYC".

2. You will be able to see a section on the top for document verification.

   

Step 2

1. Brokers will be able to see the "Status" of the document verification. The different statuses are:

   • Unverified

   • Verified

   • Failed to Verify

2. Click "Document Verification" to proceed with the verification.

   
3. Fill in Country, File Type and click "Verify".

   
4. The document will be submitted to SumSub for verification.

Step 3

1. You will be able to see the updated status, validation results and last verified time.

2. You can click onto the "Validation Results" and a tab will be opened showing the SumSub verification results.

   

Authentication

You can also view the Authentication status of clients.

1. On the Client Details Page, navigate to "Authentication".

   
2. You will be able to see the following details:

   • Status

   • Validation Results - you can click onto it to view the details on SumSub.

   • Last Verified Time