# Delete Clients

You can choose to **permanently delete** a client’s CRM account. This action will **remove all their personal data** from the CRM and cannot be undone. Use this option with caution.

To delete a client, follow the steps below:

{% stepper %}
{% step %}
#### Delete via Clients Page

1. Navigate to the **Clients** tab.
2.  Locate the client you want to delete and click the **"Delete"** icon.\


    <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FnBA8Dx9WFxi4eO4Sru5m%2Fimage.png?alt=media&#x26;token=11819238-9c6d-4f55-af32-aedb170ede27" alt=""><figcaption></figcaption></figure>
3. A confirmation popup will appear. Click **"Confirm"** to proceed.\
   \
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FhRsQ2s7KqWTVr42VjqWU%2Fimage.png?alt=media\&token=21af5b34-d7cf-4948-b4e1-cadf1b1dc0c4)\

{% endstep %}

{% step %}
#### Delete via Client Details Page

1.  Locate the client you want to delete and click the **"View"** icon.\


    <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2F5rneMIyBrfITmUvHSE6g%2Fimage.png?alt=media&#x26;token=ee40b8bb-fa4d-45c0-9df9-d23ff7f32c3b" alt=""><figcaption></figcaption></figure>
2. In the top-right corner, click **"Actions"** and select **"Delete"**.\
   \
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FL0pKtsn5Kzxge0E0hLEa%2Fimage.png?alt=media\&token=44989828-7f86-4d05-a94c-4d99d7c0bbe4)\

3. A confirmation popup will appear. Click **"Confirm"** to proceed.\
   \
   ![](https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FdwmAgqo0Zmr2NR0nIsGJ%2Fimage.png?alt=media\&token=5af6e586-cc5f-40cb-97d8-a4b42b332d9f)\

{% endstep %}

{% step %}
#### After Deletion

1. Once deleted, the client’s CRM account and **all associated records (including personal details and account data)** will be removed from the system.
2. This action is **irreversible**.
3. A client cannot be deleted if:&#x20;
   *   Their CRM wallet has a remaining balance. \


       <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FDCiCTMo8Jc4hZTum5HjW%2Fimage.png?alt=media&#x26;token=dc8815cd-1428-48e8-824d-8c463e72df5c" alt=""><figcaption></figcaption></figure>
   *   Any trading account bound to them has funds. \


       <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2FnxGdkqCFurPuCk0o2pC6%2Fimage.png?alt=media&#x26;token=c3d75fc4-d044-4224-83d2-b39c6c4c3e68" alt=""><figcaption></figcaption></figure>


   *   There are pending deposit, transfer or withdrawal requests. \


       <figure><img src="https://1412218885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZjte3ihj30mTFvqCasyX%2Fuploads%2Fekaipmo03GZXhiy4k4IL%2Fimage.png?alt=media&#x26;token=2a4cdbf0-3ec0-4f31-8fc0-de11e67ab50f" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

